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fantastic service
Good customer service. Melody made the necessary settings for us quickly and professionally.
The app was good until Google Content Mode v2. If I want to activate this, I need to pay a different plan. Therefore I switched. If it was a good desicion, I will see. But for now, the new implementing was very easy, it´s free and have GCMv2.
But the support was very nice, very fast and friendly.
It is easy to integrate into the website, and if there are any issues, tech support will walk you through every step. Thanks to Hana and Toby for all your help!
It's a great and versatile app. I am using it for quite some time now and today I thought that there was an issue with ithttps://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg. So I contacted customer support, got a response from Christian within a few minutes and found out that the error was on my side.
Customer support response from Christian was fast and accurate, thank you.
I did follow the instructions to setup GCMv2 on my website but I could not verify if I did it successfully. I contacted the support chat and got connected very quickly to Penelope and technician Maison that managed to verify very quickly that the integration was done properly. I appreciate the great support received from Avada and thank you Penelope
Wir hatten aufgrund einer fehlerhaften Installation bzw. Einrichtung Probleme mit der App. Der über die Chat-Funktion kontaktierte Support hat sofort und kompetent geholfen. Vielen Dank an Doris und Audrey für ihr Engagement und die schnelle Lösung des Problems. Absolut empfehlenswert.
Great support. Helped me setup my GDPR cookie to be compliant with the various laws. Thanks!
Wanted to implement Google Consent Mode V2, was super easy to do with the app. Still wanted to check everything works fine, and Hana helped me check everything had been implemented successfully in a matter of minutes!
Tiana was very helpful and very fast.