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Hana was a great help. My question was fixed within minutes. Great support.
Great app and best support. Had a problem with the installation, and their support agent Liz helped out immediately.
I had a small issue with ther banner for cookies showing time and time again but Toby fixed it! good support experience although it took a bit of time. the app is free and it works so what more can i ask.
10/10 customer support . Hana helped so much . this app is amaizing
great proffesional help, fast reply. everything works great and clear. Emilly solve my problem in couple of minutes
Abby is the best she helped me very well with my cookies bar in the site, this app its useful i like it
simple smooth looks nice its perfect for every store. Not to mention the support is great!
i would 100% recommend this
Generates policies for you, users can add custom CSS and edit the theme for the cookie bar. Has a live chat function for easy support. Thanks, Liz for your help. The best choice, in my opinion. Recommended.
Atendimento rápido, muito atenciosa a atendente, gostei muito do atendimento, resolveu em menos de 5 minutos!
Avada Customer Review Report
Employee: Ether
Company: Avada
Date: October 26, 2023
To Whom It May Concern,
I am writing to express my utmost satisfaction and appreciation for the exemplary service provided by one of your exceptional employees, Ether. My experience with Avada, your Shopify app, has been nothing short of remarkable, and Ether's commitment to going above and beyond to ensure my success with the platform has truly made all the difference.
Since becoming an Avada user, I have been consistently impressed with the quality of your product. Avada's features and capabilities have significantly improved my online store's efficiency and performance. However, what truly sets Avada apart is the outstanding support I received from Ether.
Ether's dedication to customer satisfaction is evident in every interaction I've had with her. She has consistently gone out of her way to provide timely and relevant solutions to any issues or questions I've encountered while using the Avada app. Her product knowledge is extensive, and she has a talent for explaining complex concepts in a clear and understandable manner.
What truly stands out about Ether is her genuine desire to ensure that I am getting the most out of the Avada app. She proactively reached out to offer assistance and guidance, which is a rare and commendable quality in customer support. I felt like Ether was not just a representative of Avada but a true partner in my e-commerce journey.
Moreover, Ether's patience and attentiveness to detail have been invaluable in resolving any challenges I faced. She made me feel like I was a priority, and her courteous and professional demeanor has set a standard for what customer support should be.
In summary, Ether's dedication to her role as a customer support representative at Avada is exemplary. She is a true asset to your company and a shining example of what every customer-facing employee should aspire to be. My experience with Avada, coupled with the outstanding service provided by Ether, has solidified my loyalty to your brand, and I will undoubtedly continue to recommend Avada to others in my network.
I hope that you recognize and reward Ether for her outstanding performance and dedication to Avada's customers. She is a true testament to the quality and values of your company.
Thank you for providing a platform as exceptional as Avada, and thank you, Ether, for your unwavering commitment to customer success.
Sincerely,
Forget The Opps