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Very nice tech support from Tiana and prompt response. A great experience for onboarding the app.
Hana was great helped me with an issue and the app works really well. I defiently recommend!
That's wonderful to hear! I'm so glad Hana was able to assist you and that everything is working smoothly with the app. Thanks for the recommendation. It means a lot to us!
Avada is a great app! All works accordingly and if something is broken their service is top notch! Immediate response and problems are always solved within just a couple of minutes, keep up the great work! Will definitely recommend! The help from Sunny is always great!
This app finally solved my issues with installing cookie policy. I had some issues with previous app which didnt allow Avada app to show cookie banner, so i reached Avada support. Jasmine from Avada support was very helpful and quickly identified my problem and solved it really quickly. I honestly was shocked how fast support and problem solving was. Definitely recommend! :)
Thank you very much for Audrey and William kind support. They can reply and solve my problems as soon as possible Whenever i have.
Excellent help from Hana and this Privacy banner works perfectly! Really like the settings of this app that it won't disappear when clicked outside the banner!
This app is really easy to use and works perfectly fine. And if you have special needs the support is incredible fast. I had a few requests and and Jasmine from the support team answered me in under a minute. Jasmine and Toby from the developer team were able to solve all my issues in a really short amount of time. On top of that Jasmine was really kind :)
I am totally happy with everything
All CS members are so kind and nice. They are ready to help users with perfect solution. Especially, Rosie is so nice!
Brilliant customer service, special thanks to Hana & William, who both worked really hard to resolve my issue. Hana was very friendly and kept me up the date the entire way through the process, she was quick to reach out for help from William when needed and they both quickly resolved my issue.
Usage for the App has been low, but so far the support has been A*. Tiana and Tony went above and beyond to resolve theme conflicts on multiple stores and had us up and running within minutes.
Recommended on that alone!