Avada GDPR Cookies Consent

Avada GDPR Cookies Consent

Reviews (841)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface that simplifies GDPR compliance and data privacy adherence. They praise its customizable cookie consent banners and seamless integration with Google's consent mode. The responsive customer support is frequently commended for its efficiency and helpfulness. Merchants recommend this tool for its reliable performance and straightforward installation, making it essential for website compliance and enhancing user experience.

March 18, 2025

Easy to setup, well documented and if you have any issues, their support/compliance team are great! I dealt with Kevin, who made sure we were fully GDPR compliant :)

loopspaceuk
United Kingdom
About 1 month using the app
April 28, 2025

1.) tech support is great even at the free tier, my chat guy Brian took me right through the steps and made sure that I was in the right places and in compliance .
2.) App is pretty easy to set up adn even easier considering they automaticly put you in touch with tech support at the beginning to make sure you do it right !

In all very satisfied so far, now we get to see how it works

Dive 1st Aid
United States
About 2 hours using the app
May 27, 2025

AMAZING SUPPORT. special thanks to Kevin for his tremendous support. i faced some difficulties with USA compliance and he came to the rescue. i highly recomment Avada for cookie consent.

LUXSPHERA
United States
4 months using the app
May 15, 2025

Support goes above and beyond and really took the time to help us, also very personal. 10/10!

Care by Nature
Netherlands
Over 1 year using the app
March 31, 2025

Great app! Easy to use and customer support was blazingly fast! They helped me with everything, are very nice, helpful and work quickly. I recommend them to everyone who love these kindly guidance, use them if you can. 5*****

Trandafir-Criogenat.ro
Romania
29 days using the app
April 3, 2025

I recently reached out to Avada's support and was really impressed! The team was quick, professional and helpful. They provided clear guidance and assisted me.

Sweet home fitting
Germany
11 months using the app
May 1, 2025

I encountered a small technical issue, but thanks to Penelope’s patience and incredible kindness, everything was quickly resolved.
The customer service is responsive and attentive, which is truly reassuring.
I highly recommend this app — it’s outstanding in every way and delivers instant support!

Nessiha
Israel
About 2 hours using the app
April 30, 2025

Kevin was amazing and very helpful, really appreciated his help!

Turn It Up Records UK
United Kingdom
10 months using the app
May 21, 2025

Seems like a good app, but I wasn't able to get through the onboarding process. The customer support could be a lot better. They are really the ones who made me uninstall this app. They take really long to respond and I just don't really feel like they care to help; they just send links and when I ask for more details or what exactly to do it takes ages. I just got fed up and noticed that they offer fewer services for the price, so I decided to switch.

Vitamen Store
United States
About 1 hour using the app
Avada replied June 2, 2025

Hi,

We would like to sincerely thank you for taking the time to share your feedback regarding your recent experience with our app. We deeply apologize that the support process you received did not meet your expectations and that you were unable to successfully set up the app. This is certainly not the level of service we strive to provide.

We are fully committed to continuously improving our services and the quality of our customer support. We have carefully reviewed the shortcomings in the previous process and are actively working to enhance the onboarding experience to make it more user-friendly, efficient, and better aligned with the specific needs of each customer.

If possible, we would greatly appreciate it if you could reinstall the app so that we can assist you with setting up the cookie banner to make sure your website is fully compliant with customer privacy regulations.

We would be grateful for the opportunity to assist you and ensure a much smoother experience moving forward.

Thank you again for your understanding and patience.

Best regards,
Abby
Avada Team

June 29, 2025

L’équipe Avada est au top : rapide, claire et toujours prête à aider. Grâce à eux, j’ai pu configurer mes cookies RGPD et mon tracking sans galère. Ils prennent vraiment le temps de bien expliquer et de proposer des solutions personnalisées. Un vrai service de qualité – je recommande à 100 % !

SooHair
France
10 days using the app