Avada GDPR Cookie Consent

It's a great and versatile app. I am using it for quite some time now and today I thought that there was an issue with ithttps://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg. So I contacted customer support, got a response from Christian within a few minutes and found out that the error was on my side.

Customer support response from Christian was fast and accurate, thank you.

I did follow the instructions to setup GCMv2 on my website but I could not verify if I did it successfully. I contacted the support chat and got connected very quickly to Penelope and technician Maison that managed to verify very quickly that the integration was done properly. I appreciate the great support received from Avada and thank you Penelope

Wanted to implement Google Consent Mode V2, was super easy to do with the app. Still wanted to check everything works fine, and Hana helped me check everything had been implemented successfully in a matter of minutes!

The app was good until Google Content Mode v2. If I want to activate this, I need to pay a different plan. Therefore I switched. If it was a good desicion, I will see. But for now, the new implementing was very easy, it´s free and have GCMv2.

But the support was very nice, very fast and friendly.

I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!