Avada Email Marketing & SMS

Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.

Excelente servicio al cliente. Mi asistente fué Juliana. Muy atenta, amable y me ayudó en muchas cosas en las que tenia dudas.

They were able to resolve an issue that arose pretty quickly and the app generally works pretty well.

The support from Esther was excellent, haven't had a chance to use the app yet but so far the support has been pretty good.

The app works good and the support staff is great. Abby helped me set up everything the way we wanted.

Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.

Hana from the live support was very helpful. Sorted out the needs in a minute. Great app & customer support.

Je débute dans ce domaine et avec cette application mais je peux vous affirmer que le service client est vraiment top; J'ai été en communication avec Abby et malgré mon inexpérience et mes questions mal formulés elle m'a apporté toutes l'aides nécessaire, a répondu et solutionné tous sur quoi je bloquais; Mille merci à ABBY

Its a little difficult to get the hang of since the workflows have a lot of terminology that can be confusing, but the support was very helpful. I worked with Esther in the chat and she was able to fix some issues I had and help with with work arounds. All in all I think there are some improvements that can be made, but the value is there and the price is right so I like this app so far!

I had trouble connecting my Shopify account to AVADA, but Emily worked with me until we figured out a solution! Very pleased with her customer service!