Avada Email Marketing & SMS

best app I ever experienced! Best customer service and best everything ...
All the best

Live support is good, and Emily was quick and helpful to me. My questions were answered quite promptly. I would love them to have landing pages though.

The support team is great and very helpful! Hallyfe helped me with my question and was very friendly and professional. I definitely recommend this app!

Jasmine and Jalal, were stars, I was so confused with what app, and they have the patients of saints, and helped me get the apps I needed sorted, they should get 6 stars

The app is complex and offers a lot of features. They offer good SMS rates and regarding support, Emily is always there to help. She is very professional and you can count on her with everything from setup to general questions

I have just downloaded the app today to trial so I can't comment just yet on the functions however I can on the staff member who has been assisting me.
Hana from Avada has been amazing and very patient with helping me set all the features and I am excited to see the app in action.

Prakash was excellent, answered my chat so quick, and dealt with my issue easily and with lots of screenshots, to guide me along. I really like this app, it is A LOT easier to use and navigate, than the last (3 or 4) email marketing apps I have utilized. Don't hesitate to try it out, the customer service, price and app are excellent.

Easy to us, and very user-friendly, highly recommended app, customer service is epic super fast and understanding.

After installing the app, I reached out to their support to get help with some points and they were very helpful and after every question they answered they directly asked me to leave a review. Which I refused until I complete using the app. The app has rich functions and solves many issues I have but after few weeks every time I contact their support for a simple question they just ignore it and keep me waiting . Now while I'm writing this reviews chatting with Emily and asked her how long does it take to approve Whatsapp API access? simple question right? until now I'm waiting around 5 minutes for her to answer me and tell me: "About that part, I need to check with my developer" it seems to me a very long time to wait around 5 minutes to get that simple answer. Last week I chatted with Hakeem from their support and asked him for how to add an abandoned product URL to the SMS messages and he left me waiting for over 10 minutes! it seems to be very rude and unprofessional behavior from their support. Hope a supervisor will see this review and do some steps to correct this and make the representatives answer questions in a timely manner.

Avada is the best EDM tool out there, 10 out of 10, switch from Omnisend.
Easy to use and provide enough amazing email temples, Sunny from the support team helps me a lot!