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Jasmine was so knowledgeable with my issue and fixed it right away. Excellent customer service! quick to resolve !
I’ve just installed the app, and it seems to be a good one. The customer service is fast and helpful.
Abby was a GREAT help in setting up our automation. She spent a lot of time, very patiently sorting out all our issues. This is why I Love using avada and trust the app so much! commendable support. thank you!
Excellent service from Daisy. Avada is a great app with the best tools and the customer service is something you don't see a lot these days. Thank you AVA and thank you Daisy !
Amazing help from Hana. She helped me find the right plan for me so that I can go ahead with my email marketing. Thank you
I've revised my earlier review due to their stellar support from the team, including Rainy, Candace, Zee, Jalal, Thomas, Daisy and Liz. I look forward to see the app be continually improved as time goes on. I lost extensive progress on detailed automations twice, including the entire workflow and the emails inside. I'd say this is completely unacceptable. It seems like this has only happened to me, so take from that what you will.
Hi,
This is Rainy from AVADA. Nice to assist you! I have looked through your conversation with our team, and we immediately are working with the technical team to reproduce the issue - which we haven't met before.
I shoot you another email so that you can help me describe more about how you built your workflows and lost them. We really need your co-operation to sort it out. No worries, we can help you recover or build it again.
Hope to hear back from you soon!
Rainy
Very efficient customer service. Emily is very professional and helpful, she solved my problems very quickly and answered all my questions with patience.
Thank you so much Emily !
Great job from Hana! Quick and supportive. Reached out for help designing my first automation and everything has been done immediately spot on to my requests
Quick and Prompt Support from Hana.
Will have to go live and check.
Thank You
She helped me very well, very clear and very polite. She solved any problem I had and I can fix everything I need. Great customer service!
Thank you for your lovely review. My pleasure to support you!
I hope this app is helpful and we can have more feedback from you too@
Best regards,
Rainy from AVADA