Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
14 de diciembre de 2021

This is a great app to use to recover abandoned checkout. The customer service team is really great and helpful. Spoke to Lucy, one of the customer service members, she is really great. She is really helpful and explain everything well. She got good patience level.

Premium Furniture Store
Australia
1 día usando la aplicación
31 de agosto de 2022

Esther on the live support was great. she did some coding in the backend to to created a specific campaign for me when i couldn't figure it out. super helpful. i refreshed & poof several campaigns were created for me

Swiss Guuds
Estados Unidos
1 día usando la aplicación
5 de marzo de 2023

It's an amazing App to start engaging with customers through multi-channel and drive high conversions. I have just started using it post some great reviews, but one thing which stands out to me is there awesome customer support! They are always there to help, and super efficient with all the help! Highly recommended!

Quirkylook
India
1 día usando la aplicación
24 de noviembre de 2021

Great app and great support. Quick answers and quick help from basic to advanced topics. Thanks Daisy!

Sfusobuono
Italia
1 día usando la aplicación
14 de septiembre de 2020

Great app and team, fast reply!

*When I told them I wanna send email with my own address, there's a little issue. In a minute, they tell me they are going to update the sender in this month, it's more than I expected, very good! Recommended!!!

KEEP WATCH
China
1 día usando la aplicación
Avada respondió 14 de septiembre de 2020

Thank you so much for your review. We are excited to keep updating new features for the app and hope you will love it.
Please feel free to contact us anytime you need our support!

Best regards,
Rainy

2 de diciembre de 2020

AVADA Team helped me successfully solve Spin's problem. It took more than an hour, and the serious and professional customer service made me have to give a five-star review. I highly recommend this Email Marketing Abandoned Cart by AVADA Commerce.

HahaGet
China
1 día usando la aplicación
Avada respondió 3 de diciembre de 2020

Hello,

Thank you so much for your review.

Your words motivate us to keep up with the good work and continue providing better service for you and other users.

I wish you many advantages for your business!
Jasmine

19 de julio de 2022

Easy to use with straightforward guidelines. Customer service is available 24/7 and attentive to all the blockers I faced. Abby was especially helpful to all the questions I had. Would recommend to all e-commerce beginners.

leaphealth
Malasia
1 día usando la aplicación
Fecha de modificación: 24 de octubre de 2022

Amazing support service (Hana was really nice and helpful, 5-star service), but the web is a little messy. Also, there are great templates to use for your emails.

CloseB
España
28 días usando la aplicación
Avada respondió 26 de octubre de 2022

We were absolutely overwhelmed to see your review of our app and service!
We hope you experience the app more and give further feedback. Have a nice day 😊

All the best,
AVADA support team

24 de mayo de 2021

Still new to the app. however, the customer service has been great. Any issues or questions we had were answered or looked into. So far, the app is great, and I highly recommend it.

Kendi Boutique
Canadá
Alrededor de 24 horas usando la aplicación
Avada respondió 25 de mayo de 2021

Hi,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!

Please let us know if you need help

Best regards,
Daisy

Fecha de modificación: 29 de marzo de 2023

perfect friend. thanks lot.

thank you so much.

perfect friend. thanks lot.

thank you so much.

perfect friend. thanks lot.

thank you so much.

Delly Shop
Turquía
Alrededor de 23 horas usando la aplicación