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Esther is amazing!
This app is exactly what I needed to market for my business! Everything is so easy to use and you get high quality and professional looking marketing that looks like it was made by an expert! They also have 24/7 support which is awesome. There hasn't been a problem that Drake couldn't fix for me!
Fast support from Emiliy, she helped me out choosing a plan, we got a discount . I've not tried the app yet but I hope it works out well.
Please stay FAR AWAY from AVA. There are constantly technical issues and their support team cannot help with anything. If I were to describe my experience with AVA it would be far too long, so I'll summarize it with this one sentence: AVA marketing sucks.
Hi John,
We're genuinely sorry that you are experiencing this unexpectedness with our app and we would like to apologize for any discomfort this brought you.
We want you to know that we're here to assist you. We did send you a follow-up email about this, please kindly check that in your email inbox. I look forward to hearing from you soonest!
Best regards,
AVADA Support Team
Prakash is a very good person and always helps me they ans me very quick. i like the avada app they are giving very good service
I can guarantee this is the best service I have seen so much app customer service. I asked many questions, and Esther could give me a correct response within 2-3 minutes. A Good customer email and SMS servicer in Shopify.
Liz provided prompt and speedy support! thank you, the automations are easy to use and very effective
I had trouble connecting my Shopify account to AVADA, but Emily worked with me until we figured out a solution! Very pleased with her customer service!
Thanks Esther for your prompt help via chat when I was setting up. Looking forward to sending my first campaign.
This App is amazing and powerful. So many options for personal customization and also easy to set up as a simple template. My main reason for giving it 5 stars is their customer service. I spoke to an agent " Abby" and not only did she help me, she also made sure to explain things to me. Great job. Thank you