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Great Customer Services, Thank You Esther, appreciate your support and quick response, very happy to work with Avada, all around i am very satisfied
Customer service named Abby, is very friendly and responds quickly to problems, thank you
Scam!
They promise you "unlimited contacts and emails" for $16 plan or at least what they state. BUT it is only when you install their app you will see that it is not unlimited, but in fact is very well limited to only 500 contacts...
Reporting them to Shopify for NAD
Hi there,
We're sorry to hear about your dissatisfaction with our pricing structure and any confusion it may have caused. We want to clarify how our pricing works and address your concerns directly.
Our Pro plan, priced at $16 per month, includes services for up to 500 contacts and allows for 12,000 email sends per month. While the phrase "unlimited contacts and emails sent" might be misleading, it refers to the fact that you can add as many contacts and send as many emails as you need, but additional fees apply once you exceed the included 500 contacts and 12,000 email sends. For more detailed information, please visit the following link: https://avada.io/pricing/.
We apologize for any inconvenience this misunderstanding may have caused and appreciate your feedback. If you have any further questions or need more clarification, please do not hesitate to contact us.
Best regards,
Avada Support Team
Super easy to use and configurate. Very good support. If you have problems you can look for Prakash ;)
still an exceptional experirnce using this app. i think it will support me also in future. Audery has heped me a lot in sorting my problems. I wish her lots of blessings
regards
I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs.
Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction.
I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.
Die ADVA Marketing App auf Shopify hat sich als ein unverzichtbares Tool für Online-Unternehmer erwiesen. Ihre leistungsstarke Funktionalität kombiniert mit einem intuitiven Design ermöglicht es den Nutzern, ihre Marketingstrategien effektiv und effizient zu gestalten und umzusetzen. Besonders hervorzuheben ist der herausragende Kundensupport. Das Support-Team ist nicht nur außergewöhnlich reaktionsschnell, sondern auch sehr hilfsbereit, was es einfacher macht, eventuelle Herausforderungen schnell zu überwinden. Diese Kombination aus leistungsfähigen Werkzeugen und exzellentem Support macht die ADVA Marketing App zu einer hervorragenden Wahl für Shopify-Shopbesitzer, die ihre Marketingziele erreichen möchten.
Thanks Hana for all the help today. Really appreciate it.
Excelente atencion al cliente, Hana me ayudo y estuvo al pendiente en todo momento
Emily Thank you For Your Service
fun,fast,better for you and recommend