Avada Email Marketing & SMS

Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.

AVADA absolutely is a great app that I have never found before. It can help you automatically send every kind of email (upsell, refund, shipping or abandoned cart checkout,...). This can save a lot of your time. The supportors are also very nice. Whenever you need someone to assist, they are always there to give you a hand. I have used this app for a long time and i will still do that. Million thanks to AVADA and their supportive teams.

They are simply the BEST!! If you need something fixed, consider it DONE! Job well done, per usual!! :)

very good service and app experience! you can feel free to use their app, and I can sure you will get really happy with your business! Hana is a nice service, thank you!

AVADA Apps are always top quality and their support is unrivalled. Jasmine assisted us with setting up a bespoke email that had certain parameters we required. The attention to detail and professionalism is second to none. Thanks again for everything Jasmine you're a superstar!!

recently had the pleasure of interacting with Jasmine's customer support team, and I must say that it was an outstanding experience from start to finish. In a world where quality customer service seems to be increasingly rare, Jasmine has truly set a high standard.

From the moment I reached out to their customer support team, I was greeted with warmth and professionalism. They were quick to respond to my inquiry, and their responses were not only prompt but also incredibly informative. I never felt like I was being rushed through the conversation or left with unanswered questions.

What truly stood out to me was the depth of knowledge exhibited by the Jasmine customer support representatives. They were not just reading from a script; they had a deep understanding of the products and services offered by the company. This made it easy for them to provide accurate and relevant information to address my concerns.

Moreover, the support team displayed a genuine willingness to assist and go the extra mile to ensure my satisfaction. They patiently walked me through troubleshooting steps, offered helpful tips, and even provided follow-up assistance to ensure that my issue was completely resolved.

Another aspect that impressed me was the accessibility of Jasmine's customer support. They offered multiple channels of communication, including phone, email, and live chat, making it convenient for customers to reach out in their preferred way. The responsiveness across all these channels was consistently top-notch.

Furthermore, Jasmine's commitment to customer satisfaction was evident in their proactive approach to problem-solving. They not only addressed my immediate issue but also provided suggestions to enhance my overall experience with their products.

In conclusion, my experience with Jasmine's customer support was nothing short of exceptional. They have set a benchmark for what customer service should be – responsive, knowledgeable, proactive, and genuinely caring. I have no hesitation in giving Jasmine's customer support a perfect 5-star rating, and I wholeheartedly recommend their services to anyone seeking not only great products but also outstanding customer support. Bravo, Jasmine!

Sunny did a great job assisting me, very helpful and knowledgeable. Fast and easy response. Thank you, Sunny!

First try to the app , their support team is very helpful! Hana helped me to set up the email template and increase my mail limit in the free trial! they replied in almost 1 minute!! Thank you guys !

Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! ❤️ #SpeedySupport #HelpfulHeroes

The app performs great! It supports many countries that other apps don't support. We've noticed the importance of SMS marketing especially on abandoned checkouts. Special thanks for Hana who helped us verify the account to add SMS credits.