Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de noviembre de 2021

I was having a problem with a Form and Candace was able to help me figure it out. The customer support is super responsive and nice. I Highly recommend any Avada product.

etzart
Estados Unidos
11 meses usando la aplicación
8 de abril de 2021

So far it's been pretty good, but there's been some issues with the subscription portion when I changed from simple to debut theme, but the support team team has helped us out on that the next day so that helped a lot. The support team is actually quite helpful, and responds quite quickly. For the free version you get to have a list of subscribers, but it doesn't sync to your shopify store, I have been informed for the pro version this happens though. One thing that could be improved is perhaps the template to enable collection of subscriber names or some customisation on that part? as not everyone has a friendly email. Besides that one thing to improve on would be the speed of when the teaser button appears, as of now it takes about 2-3 seconds to appear, it's not a big issue, but it does slow the store down slightly! I recommend this app!

The Official Mlen Store
Singapur
11 meses usando la aplicación
Avada respondió 9 de abril de 2021

Thank you for spending time leaving your review with our app. I really appreciate all of your feedback. About the sign-up form, we do support the First name/Last name/Phone field collector. I shot you an email so that I can show you where to find the configuration.

Regarding the teaser button of sign-up form, it will need 2 seconds to load since it is related to your app theme and will only be loaded after your page loaded. So I hope you can understand this.

So far your feedbacks are really helpful for us. Thank you so much and hope to talk more via email.

All the best,
Rainy

19 de junio de 2023

I really enjoying it and the support is very friendly.
If you are looking for effective and money saving option, This is it

Lebsee
Egipto
10 meses usando la aplicación
11 de noviembre de 2022

An application that really helps our marketing operations, and most importantly the fast chat support response (Esther) is very helpful, friendly.

Bazaarparfum
Indonesia
11 meses usando la aplicación
Fecha de modificación: 26 de octubre de 2023

Great Customer Support , Awesome App AVADA, Quick Response. I was extremely impressed by Hana. She Responded in less than a minute and solved my issue in no time. 10/10.

Gandhara Gems
Malasia
11 meses usando la aplicación
24 de noviembre de 2021

I recommend Lucy's customer service. I am the first time user and she has been very patient and helpful to me. I didn't know a lot of features and steps. She simply break it down for me.

Shop Safe Company
Canadá
11 meses usando la aplicación
Fecha de modificación: 7 de junio de 2023

Juliana was perfect.she went above and beyond to help me out with my concern .i really recommended this app to all the businesses

Talii
Canadá
10 meses usando la aplicación
31 de julio de 2022

By far the most economical email marketing app I have used which has all the features compared to other email marketing apps. The support is also amazing, especially Esther and Prakash who helped me immediately with a few problems I had faced straight away. Highly recommended.

Kef
Pakistán
11 meses usando la aplicación
8 de octubre de 2021

Brilliant support from Candace.
There's a lot to learn but this is an extremely powerful app and extremely well priced compared to other apps.

HomeKit Australia
Australia
11 meses usando la aplicación
22 de noviembre de 2021

i recomended this app, fast and best support,I have been working with avada for at least 3 months and I am very satisfied, they solved my problems very quickly. i hope to work together long time!

Nextshoes.ro
Rumanía
11 meses usando la aplicación