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I've been using the AVADA Email Marketing app for a while now, and I am thoroughly impressed. The app is incredibly user-friendly, offering a wide range of features that cater perfectly to my email marketing needs. From easy-to-use templates to advanced automation capabilities, it has everything you need to create effective email campaigns.
What truly sets AVADA apart is the exceptional support team. Lydia, in particular, has been a tremendous help. She is always quick to respond, incredibly knowledgeable, and goes above and beyond to ensure that any issues are resolved promptly. Her guidance has made a significant difference in optimizing our email marketing strategy.
Overall, I highly recommend the AVADA Email Marketing app to any Shopify store owner looking for a reliable and powerful email marketing solution. The combination of robust features and stellar customer support makes it a must-have tool for any business. Thank you, AVADA team, and special thanks to Lydia for her outstanding support!
Juliana, was wonderful, quick and effective. She helped me solve my issue rather quickly.
Really didn't work for me. Font on email was wrong, I asked them to fix it and it broke my automation
Dear CRK Store Owner,
Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the font in your emails and the impact it had on your automation.
We understand how crucial it is for your email marketing to function smoothly, and we apologize for any inconvenience this has caused. Our team is currently investigating the issue to prevent similar problems in the future and to ensure that our support and updates meet your expectations.
Please let me know a convenient time for us to discuss this further, or feel free to provide any additional details that could help us address the problem more effectively.
We value your feedback and are committed to improving our service. Thank you for your patience and understanding.
Best regards,
Avada Support Team
Very good support. JAsmine came online immediately and helped me sort out the issues I had.
Quick support to fix any problems, and Pamela is great!
Hey Hana, you helped me quickly to resolve the issue. You are the best. Thank you!
"Hana" what a great support. I cant understand how you people have the patience to help stupid people like me.. 10/10 stars!!
It's excellent, the service very attentive.very good and easy to use
"Exceptional service from Tiana/Hana! She went above and beyond to assist me, providing clear and timely support throughout. Her professionalism and friendly demeanor made the experience truly outstanding. Highly recommend working with Tiana/Hana for any needs—she’s an asset to the team!"
Very helpful support! Highly recommend. Very good app, we are using it for our business