Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
14 décembre 2021

This is a great app to use to recover abandoned checkout. The customer service team is really great and helpful. Spoke to Lucy, one of the customer service members, she is really great. She is really helpful and explain everything well. She got good patience level.

Premium Furniture Store
Australie
1 jour d’utilisation de l’application
31 août 2022

Esther on the live support was great. she did some coding in the backend to to created a specific campaign for me when i couldn't figure it out. super helpful. i refreshed & poof several campaigns were created for me

Swiss Guuds
États-Unis
1 jour d’utilisation de l’application
5 mars 2023

It's an amazing App to start engaging with customers through multi-channel and drive high conversions. I have just started using it post some great reviews, but one thing which stands out to me is there awesome customer support! They are always there to help, and super efficient with all the help! Highly recommended!

Quirkylook
Inde
1 jour d’utilisation de l’application
24 novembre 2021

Great app and great support. Quick answers and quick help from basic to advanced topics. Thanks Daisy!

Sfusobuono
Italie
1 jour d’utilisation de l’application
14 septembre 2020

Great app and team, fast reply!

*When I told them I wanna send email with my own address, there's a little issue. In a minute, they tell me they are going to update the sender in this month, it's more than I expected, very good! Recommended!!!

KEEP WATCH
Chine
1 jour d’utilisation de l’application
Avada a répondu 14 septembre 2020

Thank you so much for your review. We are excited to keep updating new features for the app and hope you will love it.
Please feel free to contact us anytime you need our support!

Best regards,
Rainy

2 décembre 2020

AVADA Team helped me successfully solve Spin's problem. It took more than an hour, and the serious and professional customer service made me have to give a five-star review. I highly recommend this Email Marketing Abandoned Cart by AVADA Commerce.

HahaGet
Chine
1 jour d’utilisation de l’application
Avada a répondu 3 décembre 2020

Hello,

Thank you so much for your review.

Your words motivate us to keep up with the good work and continue providing better service for you and other users.

I wish you many advantages for your business!
Jasmine

19 juillet 2022

Easy to use with straightforward guidelines. Customer service is available 24/7 and attentive to all the blockers I faced. Abby was especially helpful to all the questions I had. Would recommend to all e-commerce beginners.

leaphealth
Malaisie
1 jour d’utilisation de l’application
Modifié le 24 octobre 2022

Amazing support service (Hana was really nice and helpful, 5-star service), but the web is a little messy. Also, there are great templates to use for your emails.

CloseB
Espagne
28 jours d’utilisation de l’application
Avada a répondu 26 octobre 2022

We were absolutely overwhelmed to see your review of our app and service!
We hope you experience the app more and give further feedback. Have a nice day 😊

All the best,
AVADA support team

24 mai 2021

Still new to the app. however, the customer service has been great. Any issues or questions we had were answered or looked into. So far, the app is great, and I highly recommend it.

Kendi Boutique
Canada
Environ 24 heures d’utilisation de l’application
Avada a répondu 25 mai 2021

Hi,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!

Please let us know if you need help

Best regards,
Daisy

Modifié le 29 mars 2023

perfect friend. thanks lot.

thank you so much.

perfect friend. thanks lot.

thank you so much.

perfect friend. thanks lot.

thank you so much.

Delly Shop
Turquie
Environ 23 heures d’utilisation de l’application