Avada Email Marketing & SMS

This is an app that you think does the job, but in the background it ruins your theme.
The app made my theme not work as it should, although I contacted the support and they "tried" to help me, they blame it on my theme, when it turned out that the error is their codes that blocked several functions in my store.

Had numerous issues with this app and would not recommend anyone to use it. Save your money and the hassle. Your email will not send properly, your sms's will link other websites that youre not familiar with or simply not work at all and so many other issues. Beware!

Not sure how they received 5 stars. This app has given me so many problems over the last few months. Ive tried to be patient but when emails don't send out when you schedule them or even select "send now", coupon codes generate by themselves and send out randomly, the segments are never accurate and we cant rely on them, this has caused a bit of frustration for many of my clients. I like the ...

Please stay FAR AWAY from AVA. There are constantly technical issues and their support team cannot help with anything. If I were to describe my experience with AVA it would be far too long, so I'll summarize it with this one sentence: AVA marketing sucks.

WOW this support is the worst I even seen, they have a problem with their system but there is no developer that can fix it, I'm waiting over a week and nothing, the app work well but if there is a problem no one is going to take care of it, it's not the first time they has an issue and i waited so many time and got 0 support

The app is good for customizing the newsletters but the servers they use are very bad, always getting blocked by the browser or antivirus. Had clients telling me too. My antivirus always finds their redirect server which they probably use for tracking the conversions as malware . Customer service is not great either. Shame I will be moving to a competitor.

After installing the app, I reached out to their support to get help with some points and they were very helpful and after every question they answered they directly asked me to leave a review. Which I refused until I complete using the app. The app has rich functions and solves many issues I have but after few weeks every time I contact their support for a simple question they just ignore it and ...

im still being charged and i uninstalled, i need help with this...........................................

Functionality is good but worst customer service of any app I have installed in 6 years. If you only need basic support via their chat you should be fine but any other issues they ( pretty sure it's just one person behind all these apps actually ) say that they are going to send to their " technical team " and NEVER hear back. Ever. Out of every single ticket. What technical team?!

they spam my email for internal glitched emails every 5-10 minutes for a past 2-3 weeks, i contacting them every day to solve the problem. nobody care, never received any feedback from them. support is useless.
asked to provide contact of supervisor, to aware of the problem. guess what nothing.

they trashed our corporate email . i can't find any useful email from my customers because, they sent ...