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It is with great pleasure that I would like to share my positive experience with Hana's support team. Hana is a professional in her field and provides prompt and quality support to her clients.
I contacted technical support and Hana answered me quickly and professionally. She was always ready to answer all my questions and help solve any problem I had.
I was having trouble creating segments for my first email campaign so I started a live chat. Lucy answered all my questions and was happy to spend as much time as I needed to help do that. She waited and made sure the campaign was sent successfully which was great. Highly recommend this app!
Prakash has been a great help he sorted out my popup problem very quickly and efficiently. Thanks you
SMS senders refer to the individuals or applications that send SMS (Short Message Service) messages. SMS is a text messaging service that allows users to send and receive short messages on their mobile devices. Examples of SMS sender applications include Yaata, which is an SMS/MMS app for Android devices[1], and various other messaging apps. In some cases, there may be issues with SMS senders not combining notifications from different sources[1].
Efficient and fast support for every case, this helped me a lot of times when something goes wrong...
I really love this app, like the automation system in this is very advance and easy to use. The support team is excellent, especially LIZ, she answered my all questions and help me to build my automation system. Highly Recommended app.
Is there an option for 10 stars??? The support team reply to you day and night and go out of their way to solve any problem you ever have! the features of the actual app vs the price they offer is second to none and can easily compete with the larger email providers who have been out there for years. I got avada email on 2 stores. I just love them!
Your feedback is really meaningful to our team. Thank you so much for trusting and loving AVADA Email Marketing.
We will do our best to support you and make the app even better, hope it will be your good friend and bring more revenue for your shops.
Wish you all the best!
Rainy from AVADA
helped us to fix a lot of issue and can send out a marketing email campaign automatically with their workflow feature.
Liz was also super helpful that assisted us to fix our problems :D
The app is really good. Support is great. I was connected with a very good support agent named Prakash. He solved my problem in a few minutes, really happy with the service!
I had a small issue that was not a problem for AVADA. "Hana" helped me and made me feel very welcome, thank you.