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Abby Solved my every Problem This app is Brilliant for Email sms whatsapp Go for Pro version They have many template and its automated so no need to worry
Jasmine was very helpful she tried to find solutions to help me and appreciate the help. very much.
The app has helped me save customers who abandoned the purchase, and the customer service is very good. It would be better if some settings were optimized
We're thankful to have you as our customer. Thank you so much for trusting and loving AVADA Email Marketing.
We will do our best to support you and make the app even better. I hope it will be your good friend and bring more revenue to your shop.
All the best,
Jasmine from AVADA
This is my second store, and I did not hesitate a second in using Avada for my email marketing needs.
The support is fantastic:
- Chat option
-Always available
-No long wait time
-Get a transcript of the conversation sent automatically, so I can refer to it for later use
- Support team is very professional, knowledgeable and efficient (*they just solve, or fix my issues right there and then, and it's always been very quick!)
*Today I dealt with Esther & she was "The Bomb"!
The reasons why I like Avada:
- Clean & sophisticated look
- The free plan has wayyyyyyy more than what new businesses need ( number of contacts, emails, types of forms to collect emails...
- I can do it all on my phone
- The email templates come with template text, so I just have to tweak it and enable!
I like it simple, clean, and easy to implement.
If you want to start a newsletter, set up freebies, send out coupons... you should definitely check them out!
I really appreciate your customer service it is the best service ever received as a merchant from a third-party app. Lucy, thanks for all your kind and willingness to support setting up all functions by yourself personally. I want to ask for more help from your customer service in the future as well.
5 STAR AWESOME AVADA..
actually while setting up my store..
i am using avada apps very helpful..
one by one i am setting up one app and install another avada app..
all apps are easy to use..
AVADA support is awesome..
Specially Hana.. She is so polite, intelligent, and fast to resolve all my issues..
THANK YOU SO MUCH AVADA and HANA
Support from Lucy was amazing! Regarding the app though, my contact list had gone over 500 and so welcome emails had stopped sending. I've found out that this has been going on for about 6 weeks - it would have been good if I'd been notified of this as it has no doubt lost me sales.
Prakash was very helpful and assisted me well. I was having trouble navigating the app and he showed me how to use it.
We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you.
All the best,
AVADA Support Team
Great app, supportive team! I like al the options and templates and they will also help you to remove the branding while using the free app!
Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one.
We would love to contribute more to your success. Let us know if you have any questions.
Regards,
AVADA Support Team
Had an issue with custom code and my sign up pop up. Hana was great and was able to fix my issue very quickly!