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Esther was great at answering my questions. And so far I am enjoying this app, it has so many marketing features, I'm sure this will help my sales tremendously
I just started using the app and was a little overwhelmed at first but I cant believe how helpful Julie on the live chat was! She walked me through everything and I felt so confident with her knowledge and trusting my store with her. EXCELLENT customer service!
Until now I used ActiveCampaign, but when you have a webshop I think AVA is the best way forward because of all the automatic integration with Shopify. Also it's much easier to copy elements in campaigns, so it's faster to set up. And on top of that the support is amazing and really fast. For example Jasmin just helped me really great and instant. I can highly recommmend.
Easy setup - many options! Excellent and ultrafast support received by Jasmine during the setup process. Great thanks!
As a newbie to eCom - I choose it this ap because of the reviews about customer service. Sure enough after only 1 day in I've needed to touch base with them twice, and both times they were quick to respond. Def would recommend for newbies. Just getting the help so quickly makes all the difference.
Hello,
Thank you so much for sharing your feedback on our app with the community of Shopify. What you think of us is very important and every day we work to improve and deliver the best service to you.
Please feel welcome to ask for our support anytime you need
Daisy
Esther is amazing!
This app is exactly what I needed to market for my business! Everything is so easy to use and you get high quality and professional looking marketing that looks like it was made by an expert! They also have 24/7 support which is awesome. There hasn't been a problem that Drake couldn't fix for me!
Fast support from Emiliy, she helped me out choosing a plan, we got a discount . I've not tried the app yet but I hope it works out well.
Prakash is a very good person and always helps me they ans me very quick. i like the avada app they are giving very good service
I can guarantee this is the best service I have seen so much app customer service. I asked many questions, and Esther could give me a correct response within 2-3 minutes. A Good customer email and SMS servicer in Shopify.