리뷰 (1,923)

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4.9
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2022년 10월 9일

I set up the pop-up on shopify and noticed there was a teaser at the top left hand corner. I did not know where to go to remove it and contacted Ava live chat. Emily was really helpful and walked me through the steps to remove it. I also deleted the app cos after enabling the pop-up, there was a message on Shopify interface to say the app does not have customisable features, so i thought there was no way to remove the teaser and enable the pop-up using other triggers in the free version. She was a lifesaver! An area of improvement on the interface. It would have been helpful to somehow let the user know on the "Forms" landing page that the image was clickable and that you needed to click on it to get to the customisable features.

HôMM & CO.
인도네시아
앱 사용 기간 대략 2시간
2023년 6월 24일

First day using the app, setting up abandon email flow. It works well so far. Support was very fast and on-point. Thank you Abby

Leccio - Small improvements in life
네덜란드
앱 사용 기간 대략 2시간
2021년 8월 3일에 편집됨

Absolutely love the interface and the pre-set workflows. Rainy has been fantastic with helping out and getting us going. Looking forward to getting this fully flying!

Tom's Cellars
오스트레일리아
앱 사용 기간 대략 2시간
2023년 7월 11일

Hana, Done a great job. Her explaination is fine and very patient in handly customer. She helped me lot and worked together to sort out the problem, its amazing.Thank you so muchThanks

Fashion Pioneer
영국
앱 사용 기간 대략 2시간
2022년 12월 19일

Not only does the app work really well, but the support is also really good. Hana in particular was very helpful. Can’t thank you enough!

Oakleys Garden Machinery
영국
앱 사용 기간 대략 2시간
2022년 11월 23일에 편집됨

Liz, you were great, got straight to the point with several solutions, I hope if I have an issue in the future you can help me again to the same high standard.

MOTAT Shop
뉴질랜드
앱 사용 기간 대략 2시간
2022년 5월 6일

Perfect experience, I test it just now, they react quickly, and settled my problem, So great, I like it

toolkisshomellc
중국
앱 사용 기간 대략 2시간
2023년 9월 18일

I'm not very good at app management. Liz, from avada team, helped me a lot. He answered hundreds of my questions instantly, took action immediately, and helped me get rid of all the work that was weighing on me within 5 minutes. Thank you very much Liz.

Ofelya Boutique
미국
앱 사용 기간 대략 2시간
2023년 4월 21일

Customer service is great! Hana has been wonderful. Im still working to create my automations and forms, so Im not sure how they will perform, but so far things are going well. Im hoping that I can be with Avada for the long haul. Thank you for all of your help!

Callie Decor
미국
앱 사용 기간 대략 2시간
2022년 10월 22일

LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!

GetCulturedBox
미국
앱 사용 기간 대략 1시간
답글 Avada개 2022년 10월 24일

Dear GetCultureox team,

We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support anytime.

All the best,
AVADA support team