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LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!
Dear GetCultureox team,
We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support anytime.
All the best,
AVADA support team
I love the app so far and the support I received from esp Candace. Its been amazing help and guide step by step and I am happy to continue using Avada.
I have built 5 shopify sites over the last year and the online chat with this app is the BEST customer service i have ever had (you can imagine i have tried alot of apps) I asked the most silly questions when i couldnt even find a button or where things were and they stayed on the chat for over an hour and talked me through each page! Outstanding service! Thank you to Abby
Great Customer Service ! Will Use The App Further and give it 5 stars when i have had some time with the App
Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!
Hana was very helpful and professional. Showed me how to change certain settings and did it very quickly! Thanks again, Hana!
Una ottima app facile da usare e l'assistenza.
Ho avuto bisogno di assistenza e chi mi ha seguito è stato molto veloce e chiao nella spiegazione.
Got help from Sunny who fixed my problem in no time with a verry kindly approach. 10/10.
i love this app and the service and support provided by "Hana" is the best she is very clever and good helper
thank u
Great customer service! Hana helped a lot. Very friendly.