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Candace provided some great service. For Candace, i can provide 5 stars, but for Avada i will put 4 stars. Only because for the time being as i wish to use the software more before really providing a 5 star review.
Hello,
Thank you so much for your review on our app.
I would like to have a more in-depth conversation to discuss how we can help you make the best use of the app and clear any confusion left. I sent you a follow-up email, please open your mailbox to get our message.
Best regards,
Daisy
New to the app but seems great. Using it for abandoned cart emails and exit intent pop ups. Thank you to Rainy for her instant support on live chat
This app is not bad, significantly since Emily helped me a lot. But the only downside is that the editing function is not very useful, and you need to find customer service to realize it
Daisy was helpful and really easy to talk with. Although we were not immediately able to resolve the issue due to access issues. I have no doubt that I can contact support again and have the issue resolved quickly.
Liz was great she helped a lot a was very friendly. she helped with every part i needed help with. The serious was great.
Jasmine helped me very quickly and efficiently. .
Only started using this app today, but I use other Avada apps already and it has been great. Great service and support and great value for what I need it for. Esther helped me today with an issue requiring support and she was onto it immediately. Thanks Esther!
Tenia un mensaje con un descuento que no podia eliminar desde mi tienda virtual. Me ayudaron excelentemente y lo eliminaron. Agradecida por la ayuda beindada por Juliana
Avada is an incredible tool. Many thanks to Anthea and Will for their great service and for resolving my problem so quickly
I have had it for a day, but it is very easy to create pop-ups/automatic e-mails and when I spoke to their team they were so helpful!