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Email marketing with Avada is easy and user friendly. Lots of templates that I can use. Live chat agent,Lydia, was helpful and friendly. She helped solving my issue quickly.
This is a great app for email marketing, the app is easy to understand and the already-made templates are wonderful. They have an extremely helpful and fast customer service! Jasmine and Prakash was quick to respond and very patient.
The customer support staff for the AVADA products is among the best from any app or subscription I utilize for my business. They are very friendly, knowledgeable, and patient, especially Juliana. It is like talking with a friend. And that makes such a great difference.
This is THE BEST email marketing platform I have ever used! In the passed I've used all the big and the small platforms. But this is just such an amazing experience. The team is based in Singapore, but when they are "online" their support is just top notch! And their platform is so so easy and intuitive to use. It even balances the layout automatically with one block with image to the left and text to the right, next added is the other way around! Small things that just means so much. aaaannnndddddd! there is one more!
The segment features are outstanding! So easy to build segments based on almost everything! Purchase history, locations everything!!!
Get this one, you will not be disappointed! Did i mention the AMAZING support???
The app is user friendly with powerful features. Setting up email and sms workflow was relatively straight forward. Additionally the customer support provided by Hakeem was very efficient and friendly
很棒,客服很有耐心Great, very patient customer service
Very professional service
I am a seller from China
I wish I could use it all the time
After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.
The support team is super helpful. I've had a great experience working with both Liz and Jasmine. They quickly help with any concerns or questions that may come up when using the app
The app is the best and chat support is so quick! Hana replied and helped me so quickly! had an awesome experience with chat support!
Great service. UX is good, there are sometimes that can miss or not find things but given the price it is awesome. In addition, the staff are incredibly helpful and will always help you to resolve your issues.
Thank you for your feedback on our app and support team. I would love to follow up with you on Livechat so that we can understand more about some issues you faced to sort it out as soon as possible.
We really appreciate your true feedbacks and that's the best motivation for AVADA team.
Wish you all the best,
Rainy