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Great product and customer support team! Usually online and super helpful. My latest interaction was with Hana, she was friendly, responsive, and quickly helped me resolve the issue I was having. I'd recommend Avada for anyone looking for a solid email marketing solution.
I have been using this app for the past one week now . Best thing for me is that it has a very detailed and easy to understand workflow that gives great control , beautiful ready made forms and automations to choose from . Since I installed it , my subscriptions have risen quite a bit but most important is their customer support .. very patient and thorough . They really try to understand the issue and resolve it for you .. and the plans rates are quite reasonable compared to other apps . So far it has been great going and hopefully i can continue.
Quick, cool and very useful! Got small problems with UI, but Jasmine give me quick answer and help me! This one app is great, easy to manage all.
I've been using the Avada Email Marketing APP, and it’s been a game-changer for my business. The app is easy to use, with powerful features that streamline my email campaigns. The templates are great; the automation options have saved me so much time! What stands out is the exceptional support—Sonny has been accommodating, guiding me through every step and answering all my questions promptly. Her assistance has made the whole experience even better.
Quick and helpful response from an amazing customer service, especially Hana!
They don't 'hard-sell' their upgrade plans but really helps users to get to know the app. Great experience.
the app is amazing and the help center specially Hana was very helpful and helped me to set up what i wanted
I had the pleasure of working with Audrey from the Avada customer support team, and I couldn't be more satisfied with the service I received. Audrey was incredibly patient, professional, and quick to understand my issue. She went above and beyond to ensure everything was resolved efficiently. Her friendly attitude and thorough knowledge made the whole experience smooth and stress-free. I truly appreciate her dedication to helping customers, and I will definitely recommend Avada support to others, thanks to Audrey's outstanding assistance
I love the customer support chat feature. Im always so clueless on things and the customer service team always helps me figure things out with quickness. Audrey was super helpful
I’ve been using Avada Email Marketing & SMS and I’m beyond impressed with the service! The platform is user-friendly, and the results have been fantastic. A special shoutout to Hana and Audrey from the support team—they are absolutely amazing! Their prompt responses made all the difference. Highly recommend Avada for anyone looking to elevate their email marketing game!
Been great so far. Just exploring at the moment and setting up my automations. Still have things to set up and probably will have questions.
But so far, it's looking great and Hana has been super helpful :D