Avada Email Marketing & SMS

Cause Lydia offered best support

App is great. Really made the setting up of email campaigns a lot less complex. The customer service is EXCELLENT! I had a few challenges linking campaigns and pop ups to my store and everybody helped so much, even when agents switched over it was still seamless and resolved very quickly

Lydia, Liz and Hana have all been amazing!

I am very impressed with Hana from suport team . How she got involved in helping me with a not easy topic is amazing. I am very grateful to her because I was not so lucky before. Thank you and may everyone be as helpful as you are

Day 01 of using Avada it is fanatic..... Quick and simple to use and support (Liz) was 5 stars for reviewing and resolving my issues. Recommended.

Tiana was really helpful. I had been unable to successfully send automated emails, but with Tiana's assistance, my issue has been resolved. I think their service is excellent, and Tiana provided me with a lot of help. I highly recommend using this app.

thanks to lydia. she has understood the problem and solved immediately

Liz has been helping through my setup and it has been amazing. It is a fairly straight forward process but questions do come up. Liz had all the answers, right away. You can send your URL so the support team knows exactly what's going on. I wish other web companies had support like this.
Thank you!

I wanted to extend my heartfelt thanks and appreciation to your support advisor Kevin for his exceptional assistance today. As a representative of BOCAOUT WORLD, a world of fashion, Kevin promptly and efficiently helped me find a solution to an issue within seconds. His expertise and dedication truly made a significant difference in resolving our query swiftly, allowing us to continue delivering our best to our customers.

Great experience with customer care. Hana was great, she helped me with a few issues. Strongly recommend.

Perfect attention by Hana, lovely chats and helped me resolve my issues in just a couple of minutes