Avada Email Marketing & SMS

First email marketing app I've used as a small business, and it has been great so far. There have been a few hiccups here and there, and i feel like the app has room to grow, but overall good for starters.

Absolutely love the customer service. They are REALLY quick with their replies and get straight to helping you with any issues. Shoutout to Esther for being so patient and taking the initiatives to help me to change certain settings on her end (really appreciate it! <3).

I am very satisfied with this app! The free version is excellent for those just starting out and the app is very easy to set up. I would like to thank Hana from support who helped me validate my email in the application. Thanks!

I needed help with something and Hana answered all my questions and assisted me with what I need thanks!

App is great. Really made the setting up of email campaigns a lot less complex. The customer service is EXCELLENT! I had a few challenges linking campaigns and pop ups to my store and everybody helped so much, even when agents switched over it was still seamless and resolved very quickly

Lydia, Liz and Hana have all been amazing!

The customer support in unparalleled. Having a live agent to chat with has been so amazing for setting the whole thing up for a noob like me. The whole process has been quite painless and easy to use and I am the least tech savy person I know other than my mom. Esther has been extremely helpful with the process.

Mia is also amazing. Super quick responses and got everything sorted out in a few minutes.

Really happy so far. I also love how generous they are with the free plan, and I think its brilliant marketing. Get hooked when you're small and then why would we switch later? We most likely wouldn't.
Very impressed.

Awesome experience! We're using this to send our newsletter and it's working amazingly. No spam folder, easy to use and data driven.

Recently had to reach out to support and Hana's assistance was perfect. She even submitted a request to the development team for a future functionality.

Esther was amazing helping me today. Easy program to work with.

Great Customer Support.
Fast and responsive so far, especially Hana and Rosie, who helped me get started and fixe some bugs I had

Hana was very helpful. She explained what I needed. Very experienced support. I even received more monthly emails than is included in the basic package! It will make it much easier for me to promote my brand! Thanks you Hana

They're the best! Customer support is real and handles things quickly, they'll diagnose & solve your problems faster than a kid can make a scoop of ice cream disappear AND are friendly while doing it. I would rather have my Avada customer service reps as President than any candidate currently running. Liz & Daisy for President 2024