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The application is excellent and customer service is always available to resolve any doubts or problems.
Hana from the customer service amazing
This app is very helpful for your business!! There's also a kind online consultant called "HANA" if you're not familiar with it She's very nice and kind to teach well! Thanks to her, I was able to solve a lot of the problems I had!
Great help from Hana.
BUT
After the first hype it was very difficult to setup the newsletter. I could not even send a test to all my subscribers. Support is slow, or dosn't know what to do.
Test failed -> App failed
No recommendation !
Dear Ahoi Marie's store owner,
We're glad to hear that Hana was able to provide you with great help initially. However, we're truly sorry to learn about the difficulties you encountered with setting up the newsletter and the subsequent support experience. Your feedback is essential for us to improve, and we're committed to addressing the issues you've raised.
We understand the frustration when things don't work as expected, and we're here to assist you in resolving any outstanding issues. Our support team has reached out to you via email for further assistance, and we sincerely hope that we can work together to address your concerns and improve your experience with our app. Your satisfaction is our top priority, and we appreciate your patience and cooperation.
Best regards,
Avada Support Team
I am just new with Shopify and Avada. I am very surprised with the support I am having. Hana is doing more than I expect. Thank you so much!
AVADA app stands out as one of the premier ecommerce solutions available, offering a plethora of features to streamline and enhance the online shopping experience. From start to finish, this app empowers users to design and customize their ecommerce stores with ease.
One of the standout aspects of AVADA is its extensive array of features. Whether it's the Avada Sales Pop-Up or the myriad of other tools such as email marketing, automation, and forms integration, users have access to a wealth of resources—all completely free of charge. This breadth of functionality ensures that users can create engaging, high-converting online stores without breaking the bank.
The support provided by AVADA further elevates the user experience. "LIZ," a support advisor, exemplifies the dedication and expertise of the AVADA team. Their assistance in setting up the entire store, from inception to completion, demonstrates a commitment to customer satisfaction that is truly commendable. With support like this, users can feel confident in overcoming any challenges they encounter along the way.
Whether you're a novice or a seasoned professional in the world of ecommerce, AVADA offers a solution that caters to your needs. The availability of both free and paid plans ensures flexibility and scalability, allowing users to adapt their subscription to match their growing business requirements.
In conclusion, AVADA app receives our highest recommendation. Its robust features, exceptional support, and commitment to user satisfaction make it a standout choice for anyone looking to establish or enhance their online store. Kudos to the AVADA team for providing such a remarkable app that empowers businesses to succeed in the digital marketplace.
Best Regards,
Best Buying Online Team, Bijay Khadka
Just wanted to give a big shoutout to Hana for her amazing help with a problem I had while using Avada. She responded quickly and solved the issue in no time. Thanks to her, everything's running smoothly. Great app, even better support!
Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! ❤️ #SpeedySupport #HelpfulHeroes
Its very easy and support quickly reply
Thanks Tiana
Avada is an exceptional WordPress theme that offers unparalleled flexibility and functionality. Its intuitive drag-and-drop builder allows for easy customization, making it suitable for both beginners and advanced users. With a vast array of pre-built layouts and elements, creating a unique website design is effortless. Additionally, Avada's extensive documentation and reliable support ensure that any issues are quickly resolved. Overall, Avada is a top choice for anyone looking to build a professional and visually stunning website.
Personal Message:
Dear Emily,
I wanted to extend my heartfelt thanks for recommending Avada to me. Your suggestion has truly transformed my website-building experience. Avada's versatility and user-friendly interface have allowed me to create a website that perfectly reflects my vision. Your guidance and support have been invaluable, and I'm grateful for your assistance every step of the way. Thank you for sharing your expertise and helping me achieve my goals.
Warm regards,
imran mollah