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hye your support team hana is soo cooperative she is very helpfull
thank you
It's super responsive and the support are just amazing
Really good support specially many thanks Lydia
thanks to lydia. she has understood the problem and solved immediately
Support always seems to be available, was able to even work with Hana over a holiday weekend on a Sunday. She was a great help.
Many technical functions not working and often have to conctact support to have basic functions enabled
Dear StrongFood Team,
We're very sorry to hear about the technical difficulties you've been experiencing and the frustration it has caused. Our goal is to provide a seamless experience, and it’s clear that we’ve fallen short in your case.
We have sent you an email to follow up for further discussion. We would like to work closely with you to address these problems and ensure that all basic functions are enabled and working as expected.
Your feedback is invaluable to us, and we are committed to improving our service based on your experience.
Thank you for bringing this to our attention, and I look forward to resolving these issues for you.
Best regards,
Avada Support Team
I didn't use the app right now, I will test the sms and email automation systems. But the support team was perfect. Thanks to Hana!
I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!
fast, quick support from Lydia. answered my questions and helped me solved my problems quickly.
Réponse rapide et efficace même en soirée, merci !