Avada Email Marketing & SMS , 1 732 recenzje

Excellent support received from one of the associates named Emily.
Completely satisfied with the help received. Fast responses, straight to the point. If you don't give Emily a promotion (with atleast 80% increase in pay) than you're going to miss a big opportunity. And missing big opportunity, not good for business.

our company have a small shop, and avada is very comfortoble service that provide deffirent types of marketing things. We cant say how long will use this app, but for now its very useful and have exxelent supports

Thanks for the help with importing contacts Esther.

i dont know how to setup the emails and pop up , But excellent customer support , specially "Hanna " She did alot for me , she setup my emails , pops up

Thank to her :)

Very disappointed with Avado. I spent the time personalizing my emails to automatically send and it appeared that they were working on the issue, but they were not. Left me with no explanation or explanation.

Exceptional Service and Prompt Response! Thanks Hana !

I recently had the pleasure of experiencing Hana's outstanding service and remarkable speed of response. I cannot express enough how grateful I am for the exceptional assistance I received from her. She went above and beyond to ensure my needs were met promptly and efficiently, and I couldn't be happier with the outcome.

From the moment I reached out to Hana, her professionalism and dedication were evident. She responded to my inquiries promptly, addressing all my concerns with great attention to detail. Her knowledge and expertise in the matter were truly impressive, and she guided me through the process with utmost clarity.

What sets Hana apart is not only her expertise, but also her remarkable commitment to customer satisfaction. She made me feel valued as a customer and genuinely cared about my experience. Her friendly and approachable demeanor made it easy for me to communicate and ask questions, and she always responded in a timely manner, ensuring that I never felt left in the dark.

Furthermore, Hana's efficiency and speed in handling my requests were truly commendable. She wasted no time in providing the necessary information, taking action, and resolving any issues that arose along the way. Her proactive approach and attention to detail were instrumental in ensuring a smooth and hassle-free experience.

Overall, I cannot speak highly enough of Hana and the exceptional service she provided. Her commitment to customer satisfaction, combined with her prompt response and expertise, made my experience truly remarkable. If you are looking for top-notch service and a professional who truly cares, I highly recommend reaching out to Hana. Thank you, Hana, for going above and beyond to assist me—I greatly appreciate it!

This app and the company's customer service is amazing! Even though it took 20 minutes to resolve my issue, I was so satisfied with my emails now! Emily helped a lot and I hope you all will be able to experience her warmness!

Does not work, no support, no refund!

I wanted to try a new email marketing tool. At first sight avada looked great. It turned out to be a time consuming mistake.

The tool does not work, all my campaigns have an open rate below 3%. With my other tool it was still 40%.
The import of contacts I had to do completely alone, because the technical team has never answered several times over days. you can always reach someone in live chat but they can not help. I have tried it for two weeks. the emails are not sent, opening rates extremely low. I cancelled the tool (within 30 days of my first purchase). They advertise a refund within the first 30 days. Submitted the refund request 2/3 weeks ago. they said 3-5 days. I still haven't received a single response from the refund team. once the live chat claimed it was only possible in the first 30 days, which is the case for me.

In the end, I have invested several weeks of time and money for a tool that does not work. I have never received a response from the refund. the main thing is to settle the money. I have now waited a really long time for a solution and never write reviews. but if I never come to a solution despite multiple letters then I now at least write my honest experience.

Better stay with the big reputable email marketing providers.

Very good application, support responds quickly and helps resolve issues!

The support was instant and I received help from Sunny who led me to solving all my email issues. Everything is well-integrated and automated. Avada is a great tool to have.