Avada Email Marketing & SMS , 1.734 avaliações
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Not sure how they received 5 stars. This app has given me so many problems over the last few months. Ive tried to be patient but when emails don't send out when you schedule them or even select "send now", coupon codes generate by themselves and send out randomly, the segments are never accurate and we cant rely on them, this has caused a bit of frustration for many of my clients. I like the convenience of the automations and segments but its not worth the frustration. :(. Customer service is ok but they are not available during USA hours. I hope no one else experiences the glitches I have had with this app and the customer service seems to be available off and on at different times and they respond when they want.
Hello,
Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.
Our team has fixed the issue for you with the highest priority. Please check your mailbox to get our update. We hope to have more chances to discuss things further.
At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can. We hope we'll be able to sort this out for you very soon!
Best regards,
Daisy
great support. they answer all questions you have. Recomended.
It could have better interaction with klaviyo
I had some problems at the beginning with the app, but the customer service was very good and they solved everything quickly
Hello,
Thank you so much for leaving us a lovely review! We are so happy to hear that you are satisfied with our app and service.
Please do not hesitate to ask for our support anytime you need.
Happy selling!
Daisy
Just a few hours in but already very impressed. Incredible feature set and terrific support. Looking forward to exploring further! Hana on the support team was great!
Just installed the app. Ms. Jasmine did a great support in verifying and validating the flow. Excited to get benefited from the app.
Easy to use, & they provide great support
Very friendly and helpful customer service from Customer Service. Specifically, Prakash. The app email marketing portion of the app seems to operate seamlessly.
Aplicacion muy buena y economica!!! la recomiendo al 100% el soporte es muy rapido y muy amables solucionan todo rapido..............................................................
Esther helped me to set up this new feature from Avada, she is fantastic member of the app I love to have on my store!
Pretty easy to use, thanks to Abby for her kind support. Always nice and very very helpful. I can recommend Avada!