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I recently had the pleasure of using Avada's Email Marketing & SMS service, and I must say, it was nothing short of exceptional. The platform is intuitive, feature-rich, and offers great flexibility for businesses looking to strengthen their email and SMS marketing campaigns.
A special shout-out goes to Hana from the support team. I encountered a challenging issue, and she was prompt, patient, and highly knowledgeable. Her dedication to resolving my problem truly stood out, and it’s clear she takes great pride in ensuring customer satisfaction. It’s not just about having a great product – having an outstanding support team makes all the difference. Thanks to Hana, my experience with Avada has been seamless and pleasant.
Highly recommend Avada Email Marketing & SMS to anyone looking for a comprehensive solution paired with excellent customer service.
Cheers to the Avada team and a big thank you to Hana for her impeccable support!
I adore this app, everything is soo comfortable to use! I switched to this app after using another one for a while and noticing that all my emails landed in the junk folder. So now I'm totally happy, with many beautiful templates and really awesome and quick support - Candace was so lovely and helpful. Absolutely fabulous experience, thank you very much!
Their support team's service is absolutely top-notch, especially sonny
Sonny is the best. He fixed my problem in no time.
Merci Abby pour votre soutien et votre patience. Je suis satisfaite
The application is very good, also thank you very much to Abby for her help.
Really friendly and could help me directly. Sonny was really cool!!!
i loved the app. very helpful for my store. Hana was really helpful.
Hana was great! Enjoying the app experience so far.
Excellent Email Marketing App!
The AVADA Email Marketing app is fantastic! It’s user-friendly, effective, and backed by outstanding live support—responses within a minute. Special thanks to Hana for her amazing assistance!
Other great apps by AVADA include PDF invoicing, SEO marketing, and a review app and more.
Highly recommend their services!
really avada is a good helping to many here.. i got great help from damian .he is so helping. cooprative and good ..thank you for damian and for avada
Great and quick Support from Hana! Thanks again!
I just installed the app and the app is wonderful. I was facing some issues and your chat support feature is really nice and timely. I talked with Jasmine and see answered all the queries quickly and effectively. I really loved her timely responses and the way she tried to understand what actual problems I was facing. If I get a chance, I would like to send flowers to her address as a token of love.
service assistance très efficace ! je remercie Audrey pour son aide et sa rapidité !
It's excellent, the service very attentive.very good and easy to use
still an exceptional experirnce using this app. i think it will support me also in future. Audery has heped me a lot in sorting my problems. I wish her lots of blessings
regards
Support helped me immediately with a working solution. Great!
作为一个独立站新手,有免费套餐的自动化营销真的很有用。并且客服人员也很nice!推荐!
Service client irréprochable j'avais un problème concernant mes campagnes email et AUDREY de leur service client m'a aidé très rapidement sans rien attendre en retour car j'ai (pour l'instant) l'essai gratuit.Donc merci à vous pour votre sérieux et rapidité
What a best Customer support, her name is Abby and she is very nice and smart <3
I recently had the pleasure of working with Audrey from Avada Email Marketing, and I couldn’t be more impressed! From the moment I reached out for assistance, Audrey was incredibly helpful and attentive to my needs. She took the time to understand my questions and provided clear, actionable solutions that made navigating the platform a breeze.
Her friendly demeanor and expert knowledge truly made the experience enjoyable. I appreciate how she followed up to ensure everything was working smoothly. If you’re looking for excellent customer support, I highly recommend reaching out to Audrey!
Great support team! Hana helpt me solving my problem.
works great
Great product and fantastic customer service
Hana was a great help with my project. She is quick, efficient, and has excellent solutions. Highly recommend!
Réponse rapide et efficace même en soirée, merci !
Very quick in response and supportive. Hana was so fast to solve some difficult issues. Thank you
Quick support to fix any problems, and Pamela is great!
Thanks Tracy was the support. i use all Avada apps, their customer services are just beyond.
So far so great! I had an issue and Jasmine quickly and patiently helped me out/ resolved the issue (it was a technical thing on my end).
This is an awesome app, though I have just start using it, but results are amazing. Cherry on the top is their customer support team who they are just one buzz away.
Mia was very helpful. Helped us resolve our queries instantly.
Great app for Email & SMS Marketing!!
I have spoken to Hana regarding my issues with the domain to be verified on my account. Hana has been very helpful and have provided me with full support. She didn't left me until all was sorted. I am very grateful that she has guided me throughout until the issue has been resolved.
Juliana, was wonderful, quick and effective. She helped me solve my issue rather quickly.
Excelent app to marketing all my clients, sending mails for abandoned carts. And an excelent support service, thanking Hana for helping me super fast.
Lydia was incredibly helpful and cooperative in guiding me through everything I didn't understand about Avada email marketing. Her support made the process much easier and more manageable.
Audrey and Raymond gave me the best help with the problems i had with the app, very helpful and i would definitely recommend
I recently started using Avada Email Marketing software, and as someone new to the platform, I was initially overwhelmed. However, my experience has been nothing short of fantastic, thanks to their excellent customer service.
I encountered an issue with setting up my first email campaign and wasn’t sure how to resolve it. I reached out to their support team, and Hana, one of their customer service agents, was incredibly helpful. She making sure I understood how to navigate the software. Her expertise and friendly demeanor made the process so much easier for a beginner like me.
What I appreciated most was how quickly Hana responded and how she made sure that I was comfortable with everything before we ended the session. She even followed up later to ensure everything was running smoothly.
Overall, I’m very impressed with Avada Email Marketing software. It’s user-friendly, and the customer support is top-notch. If you’re new to email marketing or need reliable support, I highly recommend Avada. Hana and the team have certainly earned my trust!
Fantastic app for upsells, with the super customer service team on hand, it makes all easier, SPl mention AUdrey for going the extra mile
this app is great also the support team is great i had queries regarding avada and the agent named HANA solved my queries in a glimpse thank you i appreciate the hardwork i will use avada from now on for my new stores
Hana and the team has done a great job in customer support, will continue using Avada
Had the pleasure of working with Jade from Avada. She was so helpful and the app was really easy to use. Dont try to figure it out on your own & contact the customer service to guide you through the app. My problems were resolved so easily and quickly! The app also helps you customize all your emails beautifully for ecommerce purposes.
Kevin was a big help getting me up and going. The email templates look really professional and I like that it comes from my email domain. I can't wait for my customers to see the monthly product lanches.
I recently had the pleasure of working with Hana from the Avada support team, and I cannot praise her enough for her exceptional assistance. Hana was incredibly patient and knowledgeable, guiding me through the intricacies of setting up my email marketing campaigns with ease. Her expertise and friendly demeanor made the entire process smooth and stress-free. I felt well-supported and confident in using the Avada platform thanks to her clear explanations and helpful tips. If you’re looking for top-notch customer support, Hana is a shining example of Avada’s commitment to excellence. Thank you, Hana, for all your help!
"Exceptional service from Tiana/Hana! She went above and beyond to assist me, providing clear and timely support throughout. Her professionalism and friendly demeanor made the experience truly outstanding. Highly recommend working with Tiana/Hana for any needs—she’s an asset to the team!"
It was a pleasure to work with Audrey, thank for everything
Prakash è stato molto gentile e professionale nell'aiutarmi. Grazie e a presto
Avada is such a nice application. I also love how active and loyal the support is. Shout out to Hana(a customer support) for being there when things got convoluted for me.
Avada is stress-free for real