Recensioner (1 901)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
11 januari 2024

the store ıs very good

Katrina
Nederländerna
5 månader användning av appen
23 augusti 2023

thank you Emily for the support fast and useful, i had problem with the integration she helps me in few seconds to fix it

ESTHEPHARM
Algeriet
7 månader användning av appen
11 maj 2023

Jasmine is a pro! Very quick response and easy understanding of what I need. I need a pop-up window with coupons on my landing page and to automate the customer list to Shopify. Perfect done! Maybe I still want to learn about other functions like connecting WhatsApp or Facebook in the future. Thanks for Jasmine again.

POWERWIN
Hongkong SAR
7 månader användning av appen
13 oktober 2021

Great app, fantastic customer service. Help me set up welcome email and do a test email. Thank you

Sexy and Silk
Storbritannien
7 månader användning av appen
26 juli 2022

这款应用很好,而且还很便宜,可以自动发送邮件给客户,而且客户服务也很及时。good good good good good good good good good good good good good

agrotkindustrial
USA
7 månader användning av appen
Redigerat 11 november 2021

Not sure how they received 5 stars. This app has given me so many problems over the last few months. Ive tried to be patient but when emails don't send out when you schedule them or even select "send now", coupon codes generate by themselves and send out randomly, the segments are never accurate and we cant rely on them, this has caused a bit of frustration for many of my clients. I like the convenience of the automations and segments but its not worth the frustration. :(. Customer service is ok but they are not available during USA hours. I hope no one else experiences the glitches I have had with this app and the customer service seems to be available off and on at different times and they respond when they want.

SNEAKER TOWN
USA
7 månader användning av appen
Avada svarade 31 augusti 2021

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

Our team has fixed the issue for you with the highest priority. Please check your mailbox to get our update. We hope to have more chances to discuss things further.

At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can. We hope we'll be able to sort this out for you very soon!

Best regards,
Daisy

26 mars 2024

Real - life people support, quick and solved in few minutes, thanks Esther

TrendyHomes
USA
10 dagar användning av appen
25 mars 2023

great support. they answer all questions you have. Recomended.
It could have better interaction with klaviyo

Laddarmband
Sverige
7 månader användning av appen
10 maj 2021

I had some problems at the beginning with the app, but the customer service was very good and they solved everything quickly

Playing Always
Argentina
7 månader användning av appen
Avada svarade 11 maj 2021

Hello,
Thank you so much for leaving us a lovely review! We are so happy to hear that you are satisfied with our app and service.

Please do not hesitate to ask for our support anytime you need.

Happy selling!
Daisy

Redigerat 3 oktober 2022

Just a few hours in but already very impressed. Incredible feature set and terrific support. Looking forward to exploring further! Hana on the support team was great!

Northeast Tea House
USA
7 månader användning av appen