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We are very satisfied with the technical assistance. Abby worked professionally and solved the problem quickly. We recommend.
This app is one of the many fantastic apps Avada makes and not only does it work great but the support is first class. I had an issue where I was not able to get the email campaign setup to send a report and they went into my dashboard and made all the corrections and adjustments and tested the sequence for me. They will go the extra mile to make sure your intended sequence is setup correctly and triggered accordingly. Can't say enough about how efficient and fast they are in answering support questions or even ensuring that their apps work as per your wishes. Strongly recommended all their apps.
Hi there,
I highly appreciate your time to write us a review. We are really happy to support and help you set up the app. Your words are our best motivation to keep up our work.
Wish you all the best and happy new year!
Rainy from AVADA
This is a recent app to my Shopify and it's been great and easy to use. Plus the costumer service is great! They have helped me with any problems i've had!
App is great! Emily helped me with an issue I had and she was able to figure it out and fix it for me. Great customer service and easy app to use.
the staff help 100% the guide step by step to finish the setup of my store 5 star liz was great . great app
hana is great !!!!!!!
Just started to use the app, looks good and easy, and the support is very fast and helpful! Five stars!
Hello,
Thank you so much that you have left us this awesome feedback on Shopify App Store!
Should you need any further help, do not hesitate to contact us anytime you need
Best regards,
Daisy
I have used this app about 1 - 2 weeks.
At first, I didn't understand how to set it.
For example, we and you have to sync shopify's customer's deta.
I didn't know that.
But AVADA support team always help us gently, so we can solve the problem whenever face it.
Besides, we feel this mail-automation system and campaign forms are easily and strong.
We continue to subscribe it.
Thanks.
Thank you so much for your review. It means a lot to us. I really appreciate you taking the time to share your feedback and being so open with us.
If you need any support, don't hesitate to contact us at any time.
Warmest regards,
Jasmine
Easy to use. Support is good and responsible, virtually around the clock. Emily and others have helped me quite a lot for various questions. Thank you!
Aisha, made quick work of my issue and I was able to move on to the next project. I use Avada for my email marketing and I have always received great support.
Gute App, die die wichtigsten Basisfunktionen kostenlos bietet. Bei Fragen zur Einrichtung wurden wir schnell und unkompliziert zielführend durch Abby unterstützt. Wir nutzen die App nun mittlerweilse seit über einem Jahr problemlos.