Avada Email Marketing & SMS

i was having a little trouble with a few things in the email but tech jasmine helped me out and fixed every issue I had! I am certainly please with their service!! what's better than help when you need it ?!

Hana was is incredible. She responded immediately and took care of our issue right away. She came to our store, created all the solutions, and was incredibly fast. Thank you so much, Hana!

Amazing support Abby ! Thank you so much for finding my wrong setting quickly !!
Highly recomended Avada app.

Jasmine from Support was a great help in personalizing my pop-up form. I highly recommend AVA for any Email Marketing needs!

Very helpful customer service. Got help right away, even on a Sunday. Liz got everything up and working for me, and I am very happy about it!

Thank you Abby for the support! It seems to be the only SMS that works for Hong Kong region! I have tried others, only this works!

Lucy has great communication silks from AVA. I haven't used the full app yet on shopify and just started and has live agent right there to help you. Excellent.

Great App. And even better... the support. Super fast, super friendly, and straightforward!! I highly recommend that team!

I like AVA because: 1. Unlike other similar platforms full of bugs, it just worked. (I tried SMSBump, not recommended) 2. Live support was on point. Liz and Abby from chat was extremely helpful with the initial setup and answering questions. There is an ongoing issue with authentication from Shopify when using the Safari browser, otherwise I have no complaints.

Anytime I encountered technical issues, the live support was promptly available to diagnose and fix my issues. They have a habit of escalating technical issues immediately to their tech team and getting it resolved for the customer, which saves me a LOT of headache.

10 de 10, me fue excelente, un soporte increible, especialmente jasmine muy atenta, recomiendo esta app muchisimo! si quieren un buen email marketing avada es lo que necesitan