Avada Email Marketing & SMS

Sunny did a great job assisting me, very helpful and knowledgeable. Fast and easy response. Thank you, Sunny!

recently had the pleasure of interacting with Jasmine's customer support team, and I must say that it was an outstanding experience from start to finish. In a world where quality customer service seems to be increasingly rare, Jasmine has truly set a high standard.

From the moment I reached out to their customer support team, I was greeted with warmth and professionalism. They were quick to respond to my inquiry, and their responses were not only prompt but also incredibly informative. I never felt like I was being rushed through the conversation or left with unanswered questions.

What truly stood out to me was the depth of knowledge exhibited by the Jasmine customer support representatives. They were not just reading from a script; they had a deep understanding of the products and services offered by the company. This made it easy for them to provide accurate and relevant information to address my concerns.

Moreover, the support team displayed a genuine willingness to assist and go the extra mile to ensure my satisfaction. They patiently walked me through troubleshooting steps, offered helpful tips, and even provided follow-up assistance to ensure that my issue was completely resolved.

Another aspect that impressed me was the accessibility of Jasmine's customer support. They offered multiple channels of communication, including phone, email, and live chat, making it convenient for customers to reach out in their preferred way. The responsiveness across all these channels was consistently top-notch.

Furthermore, Jasmine's commitment to customer satisfaction was evident in their proactive approach to problem-solving. They not only addressed my immediate issue but also provided suggestions to enhance my overall experience with their products.

In conclusion, my experience with Jasmine's customer support was nothing short of exceptional. They have set a benchmark for what customer service should be – responsive, knowledgeable, proactive, and genuinely caring. I have no hesitation in giving Jasmine's customer support a perfect 5-star rating, and I wholeheartedly recommend their services to anyone seeking not only great products but also outstanding customer support. Bravo, Jasmine!

While setting up the forms and flows Hana helped a lot to me the customer service is great overall and the app is easy to navigate around and set up

The app performs great! It supports many countries that other apps don't support. We've noticed the importance of SMS marketing especially on abandoned checkouts. Special thanks for Hana who helped us verify the account to add SMS credits.

Love this marketing app works flawlessly and continues to contribute in making more sales for my company. Do you have any questions the staff is amazing and will help within seconds. Thank you, I finally found the best marketing app for my company.

Really satisfied with this app! Especially thanks to Hana for your fast and kind suppport! It helped me a lot : )

fast and good service. Daisy is really good thanks to her all my problems went away she resolved everything for me! 100% recommended

We have just started using the platform and so far it is intuitive and easy to use. Above all, I would like to highlight the good technical service they have.

I got on the Chat Room because I did not know how Avada works and wanted some more information. Hana popped up and went me through the process and explained to me all the 3 plans available. She was very helpful into seting my account up. I would recommend her to anyone who any kind of help from Avada. Thank you Hana' you are amazing

Very good app and simple to learn. When asking on live chat Lucy was very helpful in understanding conditions on creating workflows