Avada Email Marketing & SMS , 1,732 条评论
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Esther has helped me loads during this onboarding process. Would definitely recommend this app to others
Thank you so much for your review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best regards,
AVADA support team
Most everything I attempted to do during installation and configuration resulted in a Support intervention and subsequent escalation. In one instance, learned that my store was "magento" version so this Avada feature (inserting dynamic images in email template) won't work. Yet selecting the widget somehow remains a selectable option. Too many "delete cache & cookie" responses from support meaning that F/E devs have done a terribad job of cache management on the client side resulting in a lot of data-presentation issues. Example: information displayed on your dashboard is not current or accurate compared to what Avada Support is seeing at that same time. Sorry/Not-Sorry but had to move on to a new product evaluation.
Easy to use, and the customer service from Hakeem was top tier. He quickly helped me verify my account so that I could get all of the benefits that come with having AVADA
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day!
Best,
AVADA Support Team
great customer service from Lucy promptly responded and solved our problems
highly recommended
Love this tool
非常好用，模板非常多，而且客服小姐非常友善，一直幫我完成難處理的問題-Liz ............................................................................................
Application simple et ludique.
Échange avec Liz, merci pour son professionnalisme et efficacité, au top!
Best Email Marketing App. And their support team is no 1. I got support from one lady named Jasmine and she done her job perfectly!
Outstanding service, i was having issues understanding a few things but Hana helped me figure it all out within minutes. Always nice to know that what ever issue you have when working with a new app that you'll have someone to help you work it all out.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!
Best,
AVADA Support Team
I've just added this app and it's easy. I had a couple of questions. The online chat was immediately available (important for me in Australia where I usually have to wait ages for a reply due to time zones) and Daisy was very helpful. My questions were answered in minutes. Thanks!
Super tool for any organization especially the helpful and super fast customer service agent Sunny and the best technical agent Marcus, Big thanks to you both for your time and perfect solution to my problem