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The support from Esther was excellent, haven't had a chance to use the app yet but so far the support has been pretty good.
The app works good and the support staff is great. Abby helped me set up everything the way we wanted.
Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.
Hana from the live support was very helpful. Sorted out the needs in a minute. Great app & customer support.
Je débute dans ce domaine et avec cette application mais je peux vous affirmer que le service client est vraiment top; J'ai été en communication avec Abby et malgré mon inexpérience et mes questions mal formulés elle m'a apporté toutes l'aides nécessaire, a répondu et solutionné tous sur quoi je bloquais; Mille merci à ABBY
Its a little difficult to get the hang of since the workflows have a lot of terminology that can be confusing, but the support was very helpful. I worked with Esther in the chat and she was able to fix some issues I had and help with with work arounds. All in all I think there are some improvements that can be made, but the value is there and the price is right so I like this app so far!
A great app but the customer support is amazing. Needed some help the other day and Esther helped me with it and i fixed it right away
I had trouble connecting my Shopify account to AVADA, but Emily worked with me until we figured out a solution! Very pleased with her customer service!
Thanks Esther for your prompt help via chat when I was setting up. Looking forward to sending my first campaign.
I like that it has several features in one app. I am still new to and learning it at this point and only using the Free version right now.
Hi,
Thank you so much for your kind and detailed review. We really appreciate that!
We have sent you a follow-up email to make sure everything is working well in your end. We would love to help you learn more about the app and make the best use of it. And we hope to hear more of your feedback to improve our app.
Kindly check your inbox. Thank you!