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Not used the app/service for long, but both times I have contacted the online chat, I had a response within seconds and an answer to my questions. Thanks for the great service so far.
I love using Avada. I appreciate that whenever I can't figure something out the support staff is always able to help me trouble shoot any issues that arise. Liz assisted me most recently and she was a pleasure to work with.
This is a recent app to my Shopify and it's been great and easy to use. Plus the costumer service is great! They have helped me with any problems i've had!
I have used a lot of sms apps and this is the best sms app i found so far, They have all the options you need, i recommend
I needed help verifying some things jasmine did a wonderful job. She took her time she didn't get frustrated with me at all that's what you call great customer service .
Thank you very much for taking your time to leave this review, Joanne!
I am so happy that I was able to help you.
If you ever need any further assistance, please don't hesitate to get back in touch.
All the best,
Jasmine from AVADA
i needed some help with the app as i am still learning how to use it and HANA was amazing, she walked me through what i wanted to do and clearly explained it clearly. I am certainly a happy customer. Thank you Hana
I received support today in order to verify my account with Prakash and it went wonderfully. I was having issues with the regular chat so I switched to FB messenger and we got reconnected in minutes! Awesome quick & helpful support from this guy and would highly recommend it. Thanks again!
We are so thankful as you’re pleased with the results and that we were able to help.
If there’s anything else we can do to help, please let us know. Have a wonderful day!
Sincerely,
AVADA support team
Very wonderful and very useful application and contains many important things in our work.
Special thanks For Liz for the amazing & fast support with me. appreciate your help.
Just downloading the app and needed help with trying to figure out a couple of things. I contacted support and Candace was there to assist me in every way possible.
Jasmine is such a lovely person and an awesome support agent. I was having issues with my checkout workflow, and she resolved the issue with me in a few minutes and explained everything. Thank you again Jasmine you are a valuable Staff member