評價 (1,914)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年4月17日

I tried to take it for a test spin before committing to a paid plan. Tried twice and both times it wouldn't send.

Customer service explained the issue, but it's just not a good fit for me and I feel like it needs some improvement.

Prakash and Juliana are great though and very pleasant to chat with.

Detailer Supply Co.
美國
使用應用程式 4天
2022年7月18日

I used two of their plugins and they are very easy to use. Even if I only use the most basic functions, the customer service still tries to solve it for me. It deserves five stars, not a lie

FINEPEEK
美國
使用應用程式 大約3小時
2022年10月22日

Esther has helped me loads during this onboarding process. Would definitely recommend this app to others

UNKNOWN SEASON
新加坡
使用應用程式 大約3小時
Avada 已回覆 2022年10月24日

Thank you so much for your review!

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Best regards,
AVADA support team

2023年5月10日

It's fine. You can get help form the support anytime you need (as Jasmine helped me) but it has happened a few times that I needed help, because something didn't work

marktbio
波蘭
使用應用程式 4天
2023年9月22日

Wooow, a really perfect app for my shop

CANTERI
奧地利
使用應用程式 大約3小時
2022年10月18日

Most everything I attempted to do during installation and configuration resulted in a Support intervention and subsequent escalation. In one instance, learned that my store was "magento" version so this Avada feature (inserting dynamic images in email template) won't work. Yet selecting the widget somehow remains a selectable option. Too many "delete cache & cookie" responses from support meaning that F/E devs have done a terribad job of cache management on the client side resulting in a lot of data-presentation issues. Example: information displayed on your dashboard is not current or accurate compared to what Avada Support is seeing at that same time. Sorry/Not-Sorry but had to move on to a new product evaluation.

Shokt
美國
使用應用程式 4天
2023年7月12日

The app is very intuitive and easy to use! Lydia in customer support was so kind in getting us up and running. I am excited to use the Avada platform for our store!

Rapid Rafter
美國
使用應用程式 大約3小時
2022年11月4日

Easy to use, and the customer service from Hakeem was top tier. He quickly helped me verify my account so that I could get all of the benefits that come with having AVADA

Ivy Reina
美國
使用應用程式 大約3小時
Avada 已回覆 2022年11月9日

We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day!

Best,
AVADA Support Team

2022年3月11日

great customer service from Lucy promptly responded and solved our problems
highly recommended
Love this tool

BaashaBeauty
美國
使用應用程式 大約3小時
2022年8月25日

非常好用,模板非常多,而且客服小姐非常友善,一直幫我完成難處理的問題-Liz ............................................................................................

泰好批—網絡批發直銷
香港特別行政區
使用應用程式 大約3小時