Avada Email Marketing & SMS , 1,688 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable templates, automation workflows, and segmentation options, which have reportedly improved engagement and conversion rates. The mobile-friendly design is a plus. Customer support, particularly representatives Hana, Esther, and Jasmine, are praised for their prompt and professional service. The free plan, automation features, analytics, and reporting tools are highly valued, making the app a good choice for new businesses and offering good value for money.
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The app has been pretty good. I had some issues with some parts of it but Hana was really thoughtful and helped me out with everything I was needing. She was very kind in the process as well; I would recommend this app.
I've been using it for a few days and it has been great till now. I had a problem with the pop up after updating the theme and Esther from customer support helped me and solved in no time and was very friendly. Highly Recommend.
Was facing issue with integration of Avada Email Marketing app with Review App.
Thanks for timely & quick support from Lydia from Avada.
QYMEX
Support Team
⭐⭐⭐⭐⭐
I recently had the pleasure of using Avada's Email Marketing & SMS service, and I must say, it was nothing short of exceptional. The platform is intuitive, feature-rich, and offers great flexibility for businesses looking to strengthen their email and SMS marketing campaigns.
A special shout-out goes to Hana from the support team. I encountered a challenging issue, and she was prompt, patient, and highly knowledgeable. Her dedication to resolving my problem truly stood out, and it’s clear she takes great pride in ensuring customer satisfaction. It’s not just about having a great product – having an outstanding support team makes all the difference. Thanks to Hana, my experience with Avada has been seamless and pleasant.
Highly recommend Avada Email Marketing & SMS to anyone looking for a comprehensive solution paired with excellent customer service.
Cheers to the Avada team and a big thank you to Hana for her impeccable support!
Emily was a great help! She was very fast and made sure I was well taken care of.
I recently had the pleasure of interacting with a customer service representative named Emily, and I must say that my experience was nothing short of exceptional. Her level of professionalism, patience, and dedication truly stood out, and I felt compelled to share my positive encounter.
Avada has great apps and their customer service is great. Especially Lydia has been really helpful and professional
very satisfied with Jasmine's help, she solved my problem very quickly THX
I've had a couple questions on using this as the app is new to me. Support has been wonderful! Sunny was fast, efficient, and helped resolve my issue within 5 minutes. I am super happy so far, and I am glad that support is 24/7. I work odd hours and it's nice to know someone will be there when I need them
Avada Email Marketing & SMS is a user-friendly app with a great set of features for effective marketing. Emily from customer support deserves a shoutout for her quick and helpful assistance. Solid choice for marketers!