Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

December 16, 2023

Great app and Liz was very helpful while we were getting everything set up. Download this app. You will not regret it.

livijean
United States
1 day using the app
Edited February 28, 2024

I would highly reccomend this app to anyone starting a new store with limited funds as they do help as much as possible, I had an issue with my eamil marketing and "Hana" was very helpful and helped me get the issue resolved very quickly. Thank you Hana for assising me and helping out to resolve my situation, keep up the great work.

Sinai Sales
South Africa
4 months using the app
January 24, 2024

Hana was very helpful via live chat, thank you

Appliance World Halifax
United Kingdom
3 days using the app
February 14, 2024

Very nice team

craftingcom
Morocco
10 days using the app
January 30, 2024

I love the Avada Apps, i use some of them. And they are all great! Fantastic and super fast support!

JujuZeitlos
Germany
About 2 hours using the app
November 23, 2023

Customer service chat was quick to respond less than 10 minutes after installing the app and they were very helpful to all of my issues and questions.

Revenvnt
United States
2 months using the app
November 11, 2023

Yep, I love this app!! As a small business, I needed something that was easy to use and affordable - I found it right here! The one small issue I did have was resolved quickly by Liz on the support chat. Was a human error on my part and she had it solved right away. This is my second app with Avada and I'm so impressed with them! As my email list hopefully grows, I will stay right here with them because of the great service I have had from the beginning! Thanks again, Liz! You're the best!

Honour You
Canada
15 days using the app
November 19, 2023

Emily has been helping me for quite some time..
Do have to thank her very much.
she has been excellant for sure
Thanks Emily

animorstore
United Kingdom
3 months using the app
February 9, 2024

Great app and fantastic customer service

GRiMM.NO
Norway
7 days using the app
December 31, 2023

Excellent work from Abbey, she was so helpful today and resolved an issue for me pretty quick

Affirm Attire
United Kingdom
About 19 hours using the app