Avada Email Marketing & SMS , 1,719 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.
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Emily provided excellent customer service, professional, attentive, and went above and beyond to assist me. Thank you Emily!
very nice and courteous support, was able to solve my problem quickly - thank you very much!
I would highly recommand this App as it is easy to set up and straight forward. It automatically identifies options you might miss out in order to help improve your shop as much as possible. In case of difficulties or problems or simply questions, the outstanding support (in my case Hana) did an absolute great job! Thank you for the great service!
Hana really helped out a lot during the set up. App is easy to use and intuitive and if you need anything you can just text to the support chat, ussualy they respond within minutes already!
Great Customer Services, Thank You Esther, appreciate your support and quick response, very happy to work with Avada, all around i am very satisfied
Emily was a great help! She was very fast and made sure I was well taken care of.
Liz was GREAT! She stayed with me and answered all my questions and I had a LOT!
I have been using it for a couple of weeks and it's already helping a lot. Over all support is great. Today Hana provided excellent support and fixed all our issues.
I am writing to express my gratitude for the excellent service I received from your staff, Abby. She was very attentive and helpful when I contacted her for some advice on choosing the best plan for my needs.
Abby patiently guided me through the different options and explained the benefits and drawbacks of each one. She also analyzed my usage patterns and preferences and recommended the most suitable plan for me. She was very knowledgeable and professional, and I felt that she genuinely cared about my satisfaction.
I am very happy with the plan I chose, thanks to Abby’s guidance. I appreciate her dedication and enthusiasm, and I hope you will recognize her outstanding performance. She is a valuable asset to your company and a great example of customer service excellence.
The app is complex and offers a lot of features. They offer good SMS rates and regarding support, Emily is always there to help. She is very professional and you can count on her with everything from setup to general questions