Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

September 19, 2023

Customization Options:
The level of customization this app offers is impressive. I've been able to tailor it to my specific needs, and it works like a charm.

Favor Graphics
Vietnam
Over 2 years using the app
January 3, 2024

Great customer service! Hana helped a lot. Very friendly.

Insomnia Smoke
Latvia
About 1 hour using the app
November 6, 2023

I recently had the pleasure of interacting with a customer service representative named Emily, and I must say that my experience was nothing short of exceptional. Her level of professionalism, patience, and dedication truly stood out, and I felt compelled to share my positive encounter.

PawpyChoice
Japan
About 1 month using the app
July 31, 2023

I recently had the pleasure of using Avada Email Marketing & SMS, and I must say, it exceeded my expectations in every way. This incredible tool has revolutionized my communication strategy and helped me connect with my audience on a whole new level.

One of the standout features of Avada Email Marketing & SMS is its user-friendly interface. Creating and designing visually stunning emails and SMS campaigns has never been easier. The drag-and-drop editor allows even those with limited design skills to create professional-looking content effortlessly. The extensive collection of pre-designed templates also provides a great starting point for those seeking inspiration.

The segmentation and targeting capabilities of Avada are truly impressive. With advanced segmentation options, I was able to create highly personalized campaigns tailored to specific customer groups. This level of customization has significantly improved engagement rates and conversion rates for my marketing efforts.

Another aspect that sets Avada apart is its automation features. I was able to set up automated email sequences and SMS reminders, saving me time and ensuring that my messages reach the right people at the right time. The detailed analytics and reporting provided by Avada also allowed me to track the performance of my campaigns and make data-driven decisions for future improvements.

LuxuryDeals
Israel
4 months using the app
Edited November 21, 2023

I had a few problems with the setup, but Lydia was very quick to response. Lydia have been very helpful and resolved all the issues I encountered.

Jentle
Denmark
5 days using the app
October 22, 2023

i don't know what to say actually, when you wanna succeed in your business you need partners and i believes AVADA support is unbelievable and their business mentality is open for improving.
the software performance and the team support Specially (Emmily) i guess the best person u can handle our business with. and i wont forget the background team so fix things in sport. THANK YOU Partnets.

EX-STOCK CANADA
Canada
26 days using the app
November 19, 2023

Very nice app. Easy to use. Support is quick to give solutions. Thank you Esther for being so prompt.

Gifts Magenta Store
India
3 days using the app
December 6, 2023

good customer support (emily)

Njezin Put
Croatia
About 1 month using the app
September 30, 2023

Emily was very helpful with my free upgrade to send more emails/month. Fast, effective service. Thank you!

CANADIAN Naked Nursing Tank
Canada
4 months using the app
October 25, 2023

Emily was very helpful and fixed the problem every quickly and easily.

Derek Charles Photography
United States
4 months using the app