Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

October 31, 2023

Great customer service with Abby and Lydia. Highly Recommend this app.

Yogipace
United States
3 months using the app
October 17, 2023

Very good application, support responds quickly and helps resolve issues!

Capriste beauty
United States
6 months using the app
Edited June 20, 2023

Great app and ive had to write in to get my business verified and Abby helped me, well more or less put out a HUGE fire! Avada has great customer care! She was great and was able to get it veriefied right away for me! already had a sale from the app!

Covert Drones
United States
9 months using the app
Edited March 7, 2024

The experience of this application is very good, because every time I encounter difficulties, someone will help me at any time. Special thanks to "Lydia” and ”Tony" for their help, which helped me solve the problem of pop-up windows in the activity bar.

Ayipets Store
China
7 months using the app
July 10, 2023

Avada has literally the best apps on the app store, I believe they are a must-have for your store as they are so easy to use and the customer support is just awesome. I needed help and Esther was super fast to respond and helped me out in literally 2 minutes. I always know I can count on the people at Avada, thank you truly!

YOUTH UNBROKEN
Sweden
6 months using the app
December 11, 2023

Got help from Sunny who fixed my problem in no time with a verry kindly approach. 10/10.

KABE Collection
Sweden
About 1 hour using the app
May 11, 2023

Jasmine is a pro! Very quick response and easy understanding of what I need. I need a pop-up window with coupons on my landing page and to automate the customer list to Shopify. Perfect done! Maybe I still want to learn about other functions like connecting WhatsApp or Facebook in the future. Thanks for Jasmine again.

POWERWIN
Hong Kong SAR
7 months using the app
July 21, 2023

It's amazing and saves me lots of time! Their people is nice, when I connect with them for not farmilier with code to change the size of forms on mobile, they help me to do that! You will also like this app.

HAAKTS
China
5 months using the app
August 17, 2023

Ava Email is easy to operate and allows for automation and email subscription pop-ups. It makes my website more complete. But when I hit a small snag in the design section, Liz was able to solve my problem quickly! Thanks to Liz being able to solve my problem, I was able to design my popup in no time.

SIXSPACE.ES
Hong Kong SAR
3 months using the app
August 3, 2023

Great app with quick & friendly support, Esther was just awesome in helping us understand better how to navigate the app and benefit from it more!

Savon Du Liban
Lebanon
About 1 year using the app