Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

September 3, 2023

Very helpful and supportive customer supper, hana helped me with my issues and went above and beyond and offered extra help.

My Store
Singapore
6 months using the app
August 24, 2023

Very good and quick help from Lydia. She helped me testing my Email Marketing Workflows and solved an issue for me.

schnullibag
Germany
6 months using the app
September 8, 2023

Excellent App. It works perfectly and doesn't affect the website speed or performance. Liz who was the customer service agent helped me navigate my way around the app and is always available. She really made it easy. Thank you

JC Club
United Kingdom
12 days using the app
September 4, 2023

Liz is an absolute rockstar when it comes to helping with coding issues on my online store, specifically related to securing the checkout process with badges. I had been struggling with this problem for a while, and Liz not only swiftly identified the issue but also provided an efficient solution.

Hair Contourer
Australia
27 days using the app
March 5, 2024

Great help, Liz is super quick & efficient with her responses, resolved my problem fast!

Skin Stuff
New Zealand
September 5, 2023

great time and response from Hana. Help me with all my questions.

Let see if my store makes the next chapter in sales.

OtakuTienda.com
Colombia
About 2 months using the app
April 25, 2023

So far, Avada has been really intuitive to use compared to klaviyo. Support has been super helpful as well! I'm looking forward to see how this app compares overall when it comes to delivery for SMS.

Minimo Skin Essentials
United States
2 months using the app
September 4, 2023

Pretty easy to use, thanks to Abby for her kind support. Always nice and very very helpful. I can recommend Avada!

detailingshop.ch
Switzerland
2 months using the app
August 8, 2023

Customer support is always kind and helpful! Liz was great today! Someone replies quickly and it's no hassle in getting the help you need.

A Higher You
United States
4 months using the app
September 23, 2023

i suggest everyone avada app because has integrated several services useful and strongly evoluted and emily is a super assistent too much able ,professional and is able suggesting everyone has a shop shopify ..i suggest everyone avada services thank

Il mio negozio SUPERSTARS
Italy
5 days using the app