Avada Email Marketing & SMS , 1,716 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.
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Came across this app by chance and wow - so far it's been amazing.
I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance.
No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough.
There's so much in this app to get stuck into. Can't believe there's so much for free.
Great app to use on your store makes it look like a full blown A-1 business I've felt 100% better ever since I installed the email marketing app on my store im so pleased with Avada and there customer service is top . Sunny was wonderful in helping me as well as the rest of them any time I reach out for help!!!
the best and the greatest Avada everything you wish to complete with marketing is Avada is very simple and easy to customize customer service is the greatest and fastest support ever. use Avada you wont regret
Fantastic app! Juliana was really helpful and guided me through the setup process. I highly recommend Avada Email and SMS!
A suivre mais assistance parfaite, la fonction pop up au top
Cette entreprise est vraiment efficace.
Avada is the best EDM tool out there, 10 out of 10, switch from Omnisend.
Easy to use and provide enough amazing email temples, Sunny from the support team helps me a lot!
recently had the pleasure of interacting with Jasmine's customer support team, and I must say that it was an outstanding experience from start to finish. In a world where quality customer service seems to be increasingly rare, Jasmine has truly set a high standard.
From the moment I reached out to their customer support team, I was greeted with warmth and professionalism. They were quick to respond to my inquiry, and their responses were not only prompt but also incredibly informative. I never felt like I was being rushed through the conversation or left with unanswered questions.
What truly stood out to me was the depth of knowledge exhibited by the Jasmine customer support representatives. They were not just reading from a script; they had a deep understanding of the products and services offered by the company. This made it easy for them to provide accurate and relevant information to address my concerns.
Moreover, the support team displayed a genuine willingness to assist and go the extra mile to ensure my satisfaction. They patiently walked me through troubleshooting steps, offered helpful tips, and even provided follow-up assistance to ensure that my issue was completely resolved.
Another aspect that impressed me was the accessibility of Jasmine's customer support. They offered multiple channels of communication, including phone, email, and live chat, making it convenient for customers to reach out in their preferred way. The responsiveness across all these channels was consistently top-notch.
Furthermore, Jasmine's commitment to customer satisfaction was evident in their proactive approach to problem-solving. They not only addressed my immediate issue but also provided suggestions to enhance my overall experience with their products.
In conclusion, my experience with Jasmine's customer support was nothing short of exceptional. They have set a benchmark for what customer service should be – responsive, knowledgeable, proactive, and genuinely caring. I have no hesitation in giving Jasmine's customer support a perfect 5-star rating, and I wholeheartedly recommend their services to anyone seeking not only great products but also outstanding customer support. Bravo, Jasmine!
Prakash was very helpful and understanding with my queries, easy to use and great customer service !
Abby from Avada assisted me patiently and professionally.
User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support