Avada Email Marketing & SMS , 1,687 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable templates, automation workflows, and segmentation options, which have reportedly improved engagement and conversion rates. The mobile-friendly design is a plus. Customer support, particularly representatives Hana, Esther, and Jasmine, are praised for their prompt and professional service. The free plan, automation features, analytics, and reporting tools are highly valued, making the app a good choice for new businesses and offering good value for money.
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I switched from another popular email marketing app because the other app had greatly reduced my mobile Google PageSpeed Insight score, which is not a good thing. I've been super thrilled with this app and the support I received. Moreover, I achieved my goal regarding the mobile PageSpeed score; it was not impacted by this app at all, which is great. There were initially some compatibility issues between this app and one of the other apps as well as my theme but they fixed it and everything is working great now. My issue was resolved in less than 24hrs; my initial request was at the end of their support hours and they asked me if it was ok for them to get on it the next day and I said, "no prob" and they were on it before I even checked the next day. Lots of features and a very reasonable pricing structure.
La meilleur application pour récupérer des commandes, super sav, j'avais un souci de spam, la conseillère a été parfaite
Awesome Customer Service! Great Team! Excellent Problem Solvers! Glad to use Avada apps. Thanks guys
Hello,
Thank you so much for sharing your feedback on our app with the community of Shopify. What you think of us is very important and every day we work to improve and deliver the best service to you.
Please feel welcome to ask for our support anytime you need
Daisy
A very pleasant and quick response from Hana who had assisted me today, She answered all my questions with ease and managed to solve my problem within a few minutes. Thank you once again.
great customer service! had a problem where I could not edit the template email text.....Aisha helped me fix this..great help!
I love this app because is kind of a one stop shop where everything is all in one app such as reviews, emails, abandoned cart
Great app to have. The staff at Avada is extremely supportive of the product and are there for you. I had Jasmine help me out on setting up everything from popup, return workflow, abandon cart campaign , and setting everything to best practice. So Jasmine you get 2 thumbs and five stars. Thank you so much for all the help. Avada is the best marketing app for Shopify stores :)
I used this app to create a popup notification for our Black Friday Promotion.
Special thanks to Jasmine from AVA who was very profesionel and fast helping me to create this notification.
This is a great app. Liz in customer service was excellent and walked me through setting everything up on my store. Hannahrosevintageboutique.com
Lucy was exceptional and very knowledgeable of her products and how to lead me and assist me tonight. She answered every question I had and helped me through the process. I have never had a chat room support person that assisted me. So pleasant to work with. A true support person. She is a ROCK STAR!