Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

March 11, 2024

Great chat box with actual person ;-)
Quick response and stayed with me until my problem was resolved.
Thank you Esther

ForeverGooner
United Kingdom
5 days using the app
January 18, 2024

I'm in absolute awe of just how effortless and inviting this app is! Even though I don't exactly fancy myself a tech whiz, I knew that venturing into email marketing was crucial for my business’s success. Initially, trepidation washed over me, but oh boy, did it turn out to be exhilaratingly misplaced. This gem of an app doesn’t only welcome you with its impeccable user interface - it also dazzles you with its fabulous templates at no cost!
What topped off this satisfying experience was the stellar customer service; absolutely unmatchable! In all honesty, I figured an automated bot would pop up when I used their chat feature - yet lo and behold - Abby appeared; a delightful human primed to lend assistance right there on the spot.
Abby certainly embodied 'above-and-beyond', initially assisting with my questions about the review aspect of the app then unexpectedly helping iron out another separate query regarding email marketing. Both admiration and glee consume me when reflecting on not only her unparalleled problem-solving skills but also her unwavering friendliness.
With both joy in my heart and appreciation in mind,I’m profoundly pleased with this application as well as Abby's standout service. A big thumbs-up from me!
Don't look any further.

BulkMatchesUSA
United States
1 day using the app
January 28, 2024

Excellent application, special mention to Hana, who was a great help to me with my emails, I thanked her again

Belle Lune
France
11 days using the app
March 12, 2024

Die ADVA Marketing App auf Shopify hat sich als ein unverzichtbares Tool für Online-Unternehmer erwiesen. Ihre leistungsstarke Funktionalität kombiniert mit einem intuitiven Design ermöglicht es den Nutzern, ihre Marketingstrategien effektiv und effizient zu gestalten und umzusetzen. Besonders hervorzuheben ist der herausragende Kundensupport. Das Support-Team ist nicht nur außergewöhnlich reaktionsschnell, sondern auch sehr hilfsbereit, was es einfacher macht, eventuelle Herausforderungen schnell zu überwinden. Diese Kombination aus leistungsfähigen Werkzeugen und exzellentem Support macht die ADVA Marketing App zu einer hervorragenden Wahl für Shopify-Shopbesitzer, die ihre Marketingziele erreichen möchten.

Bergreise
Germany
29 days using the app
March 28, 2024

Great Customer Support.
Fast and responsive so far, especially Hana, who helped me get started

zvukoizolacia
Bulgaria
About 21 hours using the app
January 21, 2024

They have such an great support and too cooperative staff such an great app provided by avada

Libertystyleusa
India
3 months using the app
April 1, 2024

I really loved the app workflow. It is very user friendly, with GENEROUS amount of emails and costumers, and with REASONABLE paid plans. Also the team is so professional, especially the support team who is available 24/7. Esther is actually a very supportive and helpful costumer service agent. Cheers to her.
WOULD DEFINETLY RECOMMEND THE APP !

Tape It
Lebanon
About 3 hours using the app
December 16, 2023

Great app and Liz was very helpful while we were getting everything set up. Download this app. You will not regret it.

livijean
United States
4 months using the app
March 2, 2024

I've only had the app for a few hours, but the support in unparalleled. Having a live agent to chat with has been so amazing for setting the whole thing up for a noob like me. The whole process has been quite painless and easy to use and I am the least tech savy person I know other than my mom. Esther has been extremely helpful with the process.

Really happy so far. I also love how generous they are with the free plan, and I think its brilliant marketing. Get hooked when you're small and then why would we switch later? We most likely wouldn't.
Very impressed.

Ratpack Canada
Canada
About 1 hour using the app
December 31, 2023

Excellent work from Abbey, she was so helpful today and resolved an issue for me pretty quick

Affirm Attire
United Kingdom
3 months using the app