Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

February 13, 2024

Lydia was very helpful, patient and was eager and willing to help me resolve my problems. she was so helpful

JELESACK
United Kingdom
About 2 months using the app
February 9, 2024

Great app I love it and Hana was very helpful

Stork Wear Express
United States
About 1 month using the app
February 21, 2024

I am very pleased with the services offered by Avada. I have tried other services from them and they are excellent, especially if you are just starting out. They help you grow with many powerful tools. Thank you, Emily, for your assistance.

Yojma Capital
Mexico
About 2 hours using the app
January 15, 2024

Esther was great in helping solve my issue fast and thoroughly. Great service!

Papa Bear's
United States
4 months using the app
January 14, 2024

Audrey was extremely helpful and patient with me! She helped me with all of my concerns and made sure I knew how to do it step-by-step!

totinnovations
United States
4 days using the app
January 31, 2024

Great so far. Responsive & helpful, even to someone who's learning on the job.

Big Fork Brands
United States
1 day using the app
April 7, 2024

The app is great! The support is top-tier. Thank you Emily for your great and fast help!

PurrPalazzo
Germany
3 days using the app
March 4, 2024

Lydia really helped me. She was understanding, patient, and nice. I recommend!

LeddyTeddy
Poland
4 days using the app
December 16, 2023

I have never ever experienced such a detailed to precision Service, Esther is so dedicated she makes sure issue is resolved and otherwise involves the developers to fix it - Besides all the amazing stuff Avada is Unique and i wish all the best to continue and grow. Without Avada i cannot imagine a future for my online business.

BooxWorm
Sri Lanka
14 days using the app
December 13, 2023

I recommend AVADA for e-mail marketing and pop-up message services.
Thanks to Audrey and the AVADA support team!

AIVI Cosmetics
Romania
4 months using the app