SMS Email Marketing Automation

SMS Email Marketing Automation

by AVADA Commerce

SMS & Email Marketing Automation: Abandoned cart recovery

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (1)

All reviews

1 review

ReedaDesigns by IdeaMosaic

I downloaded this app for the abandoned cart function as well as getting started with email marketing. From the moment I added it, I've been receiving email marketing from AVADA, which I have pressed unsubscribe on repeatedly. After unsubscribing 4 times, I am still receiving their emails, which breaches national privacy laws. My experience with this software is terrible. Not to mention the terrible english throughout their platform, how can I expect them to carry out my email marketing respectfully if they aren't even treating me respectfully? I do not recommend, pick any other service. I'm also fairly certain that their reviews are fake, because I am shocked that every other customer is experiencing 5 star service, that's simply not true.

Developer reply

January 7, 2021

Hi there,

We are truly sorry for the not good experience you have gone through. About the follow-up emails from our site, this is the first time we heard about it and we are contacting our email server to check it right away. I would like to let you know that we will never want to breach the customers' privacy from our end. We understand that privacy and respect are must-follow when you do any kind of business.

I have shot you an email, please kindly give us a chance to talk more and make this sorted out as soon as possible.

Thank you so much,
Rainy from AVADA